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  • Port Elizabeth, WA
  • +27798660606

Nathen Scott

IT Support

Work History

2015-112016-07

SAP Systems / Production Monitoring & Administration

Business Connexion

1. SAP

a. BW Prod backups
b. CRM Prod backups
c. R/3 Prod backups
(LOGNETT/HR/FIN/PUR/SD/VPPC),batch monitoring scheduling,printing,warning messages)

2. Monitor and restart SAP-FIS PMON programs
(ensure PMON interface is always up)


3. WMS MQ Series Monitoring ET2000
On Server ZAVWSAUTS0085 (RVSNT) check the if channels are running.
MQServices
Ensure that MQ Services available. Check QM_DLRPRD connectivity for WMS

4. RVS

a. RVS monitor and status
b. datasets send/receive
(check that RVS is up and running,report fatal error messages,monitor transmission to and from RVS,requeue failed transmission if necessary)

5. Monitoring Daily FTP Orders
(monitor daily FTP order processing that is currently executing)

6. Monitor and report Tivoli backups

Kerridge/Autoline
KVS
Exchange
CAD
FIS
NT - ZAVWSAUTS0057,MIDRAND,CENTURION
SQL Database Backups
(ensure tapes are loaded for each day’s backups and monitor and report backup status progress)

7. TIVOLI 3584)

(Monitor/action daily backup schedules,check in tapes,initialize,load new tapes,move off site)


8. Mainframe

a. Batch job execution/printing/scheduling(all systems),MVS changes
(ensure mainframe is up at all times,schedule daily jobs,liven progs and procedures,
monitor jobs executing on mainframe , report job status, check error messages,printing reports, create files/edit/rename/delete/recovery,check daily OPC schedules and liase with WOB on daily scheduling requirements)


9. Visual checking of environmental indicators

Aircon/temperature thermometer/fire alarm//UPS/generator – computer room/DR Room
(check indicators daily and report any fault alarms,activate manually if necessary)

10. 15 minute SAP R/3 Production triggers

Job TRIGGER PROCEDURES FROM MVS runs in option SM37 (a check to see if there is anything coming from SAP , also early indicator if link between SAP and mainframe is open for transmission)


11. UNIX reboot/archive 22.00pm and offline @ 4.05am

Perform daily archive , change logging tapes,take offline , restore archives when asked,reboot UNIX servers in darkroom on Sunday evenings)

12. ACCESS CONTROL

WEBCAM/SACO
Computer Room/Safe/Darkroom access control. Controlling access on SACO.

13. IXOS

(Initialize/add/remove and change platters when spools are nearly full)

14. HEAT
(log,assign,journalise,close calls for operations)


15. Printer stationery and ribbon usage,cartridges

(order and monitor usage)

16:Tape Media Replacement
Ensure that all Tape Media dependant on age, read errors and or number of cycles
used, be replaced so as to reduce the risk of defective media which may lead to data
loss during recovery operations.

17: Work Instructions,job tickets
Check W.I for operations . Update job tickets for any new job/jobs
that requires monitoring.

18. Microsoft Outlook
(ensure outlook is up at all times,react to all critical messages important for daily scheduling,preparation of jobs – VIP)

19.General housekeeping
Filing of tapes,daily reports,keeping computer room tidy and clean etc,etc.

20. Stock Control – PC/LAN/FIS and STOMOS and consumables in safe
Control issue and receiving of all pc/laptop equipment in the safe.

21. Room Alert/Netbotz
Monitor Computer Room/Dark Room and DR Room temperature,alerts and take corrective action.
IP addresses OPS – 10.36.14.3
DRR - 10.36.14.4
Sandton - 10.36.135.240
Centurion Dlr - 10.36.187.200


22. Data Intergrator Client(BO – Business Objects)
Monitor the data intergrator jobs which pull data from SAP on a daily basis


23. LGP

Monitor VPPC jobs – adjustments from stomos/easyref/kanban calls/vehicle movement and daily backups.

24. FIS ,VPPC MONITORING SYSTEM(fhsysmon)

IP - http://10.36.13.13:40620/fhsysmon
Monitor and release affected resources,spools.
If the spools Pt. –Diff rises above 5 it turns red, and if it continues to rise even after releasing (Freigeben) then inform Fis team.

25. FIS IBM SYSTEM STORAGE DS4000
Monitor and report errors to FIS team.

26. FAZIT send/receive channnels
Monitor and report status to FIS team

27. Monitor and check FIS PMON interface
(ensure FIS PMON interface is always up for production figure checking, if not restart application)


28. STOMOS VPPC cycle counters
Logon to Telnet Mh835 under option 4.
Monitor 40 min cycle counters


29. FTP of files to STOMOS
View FTP logs for file transfer to STOMOS

30. Service Center Client

Kerridge shortcut on desktop to check backup.
Select: System Utilities
Open call tickets for failed jobs

31. Emergency Firefighter ID’s
Control the use of emergency firefighter ID’s for IS.Development staff.
Change passwords,create audit logs,and record in spreadsheet.

2010-102015-10

Network Engineer

Dimension Data

1. SAP

a. BW Prod backups
b. CRM People rod backups
c. R/3 Prod backups
(LOGNETT/HR/FIN/PUR/SD/VPPC),batch monitoring scheduling,printing,warning messages)

2. Monitor and restart SAP-FIS PMON programs
(ensure PMON interface is always up)


3. WMS MQ Series Monitoring ET2000
On Server ZAVWSAUTS0085 (RVSNT) check the if channels are running.
MQServices
Ensure that MQ Services available. Check QM_DLRPRD connectivity for WMS

4. RVS

a. RVS monitor and status
b. datasets send/receive
(check that RVS is up and running,report fatal error messages,monitor transmission to and from RVS,requeue failed transmission if necessary)

5. Monitoring Daily FTP Orders
(monitor daily FTP order processing that is currently executing)

6. Monitor and report Tivoli backups

Kerridge/Autoline
KVS
Exchange
CAD
FIS
NT - ZAVWSAUTS0057,MIDRAND,CENTURION
SQL Database Backups
(ensure tapes are loaded for each day’s backups and monitor and report backup status progress)

7. TIVOLI 3584)

(Monitor/action daily backup schedules,check in tapes,initialize,load new tapes,move off site)


8. Mainframe

a. Batch job execution/printing/scheduling(all systems),MVS changes
(ensure mainframe is up at all times,schedule daily jobs,liven progs and procedures,
monitor jobs executing on mainframe , report job status, check error messages,printing reports, create files/edit/rename/delete/recovery,check daily OPC schedules and liase with WOB on daily scheduling requirements)


9. Visual checking of environmental indicators

Aircon/temperature thermometer/fire alarm//UPS/generator – computer room/DR Room
(check indicators daily and report any fault alarms,activate manually if necessary)

10. 15 minute SAP R/3 Production triggers

Job TRIGGER PROCEDURES FROM MVS runs in option SM37 (a check to see if there is anything coming from SAP , also early indicator if link between SAP and mainframe is open for transmission)


11. UNIX reboot/archive 22.00pm and offline @ 4.05am

Perform daily archive , change logging tapes,take offline , restore archives when asked,reboot UNIX servers in darkroom on Sunday evenings)

12. ACCESS CONTROL

WEBCAM/SACO
Computer Room/Safe/Darkroom access control. Controlling access on SACO.

13. IXOS

(Initialize/add/remove and change platters when spools are nearly full)

14. HEAT
(log,assign,journalise,close calls for operations)


15. Printer stationery and ribbon usage,cartridges

(order and monitor usage)

16:Tape Media Replacement
Ensure that all Tape Media dependant on age, read errors and or number of cycles
used, be replaced so as to reduce the risk of defective media which may lead to data
loss during recovery operations.

17: Work Instructions,job tickets
Check W.I for operations . Update job tickets for any new job/jobs
that requires monitoring.

18. Microsoft Outlook
(ensure outlook is up at all times,react to all critical messages important for daily scheduling,preparation of jobs – VIP)

19.General housekeeping
Filing of tapes,daily reports,keeping computer room tidy and clean etc,etc.

20. Stock Control – PC/LAN/FIS and STOMOS and consumables in safe
Control issue and receiving of all pc/laptop equipment in the safe.

21. Room Alert/Netbotz
Monitor Computer Room/Dark Room and DR Room temperature,alerts and take corrective action.
IP addresses OPS – 10.36.14.3
DRR - 10.36.14.4
Sandton - 10.36.135.240
Centurion Dlr - 10.36.187.200


22. Data Intergrator Client(BO – Business Objects)
Monitor the data intergrator jobs which pull data from SAP on a daily basis


23. LGP

Monitor VPPC jobs – adjustments from stomos/easyref/kanban calls/vehicle movement and daily backups.

24. FIS ,VPPC MONITORING SYSTEM(fhsysmon)

IP - http://10.36.13.13:40620/fhsysmon
Monitor and release affected resources,spools.
If the spools Pt. –Diff rises above 5 it turns red, and if it continues to rise even after releasing (Freigeben) then inform Fis team.

25. FIS IBM SYSTEM STORAGE DS4000
Monitor and report errors to FIS team.

26. FAZIT send/receive channnels
Monitor and report status to FIS team

27. Monitor and check FIS PMON interface
(ensure FIS PMON interface is always up for production figure checking, if not restart application)


28. STOMOS VPPC cycle counters
Logon to Telnet Mh835 under option 4.
Monitor 40 min cycle counters


29. FTP of files to STOMOS
View FTP logs for file transfer to STOMOS

30. Service Center Client

Kerridge shortcut on desktop to check backup.
Select: System Utilities
Open call tickets for failed jobs

31. Emergency Firefighter ID’s
Control the use of emergency firefighter ID’s for IS.Development staff.
Change passwords,create audit logs,and record in spreadsheet.

Network Support, monitoring using ciscoview, solar winds, 

Setup Video conferencing , tele-conference, telephone support 

2008-092010-06

Field Service Engineer

Madamu Technologies
Field Service Engineer Hardware and software support to all government institutions covering Eastern Cape area eg, SAPS, Dept of Agriculture, Treasury, education.
2006-012008-08

Junior It Technician

Behr Climate Control
Junior IT Technician Desktop and network support
2005-022006-04

Junior It Technician

CM Computer Services
Junior IT Technician IT Support Services to Metro including private clients
2001-022001-09

Installation Technician

Digicore

Installing Satellite Tracking System components into vehicles. Telkom project  - installing tracking equipment into all telkom owned vehicles

Education

19981998

Electrical Engineering N3

EastCape Midlands College

Mathematics

Electro - Technology 

Logic Systems

 

19991999

Electrical Engineering N4

Eastcape Midlands College

Mathematics 

2005-012005-12

MCSE

Damelin

7 Modules 

References

Joseph Munnick Manager (Business Connexion)

Email:Joseph.munnick@bcx.co.za Tel:0827719424

Paul Williams Manager (Dimension Data)

Email:Paul.williams@za.dimensiondata.com Tel:041-3985300

Naresh Maharaj Area Manager (Behr Climate Control)

Email:maharn@behrgroup.com Tel:0415043499 / 0415043461

Chris Meistre Manager ( CM Computer Services)

Email:Chris.meistre@cmcs.co.za Tel:041-4671832 / 0845831337

Erna Booysen Accounts Manager (Madamu Technologies)

Email:Erna.booysen@gijima.com Tel:0826070635