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·    Microsoft Word ·    Microsoft PowerPoint presentations. ·    Microsoft Excel ·    Microsoft Outlook ·    Knowledge of all office equipment. ·    Planning and research ·    Handling employees from diverse cultures. ·    Maintained a library of technical documents   ·    Filing/Editing ·    Typing (40+ wpm) ·    Office Procedures ·    Telephone Skills ·    Travel Scheduling ·    Multiple software platforms and general computer repair. ·    Scheduling and calendar management. ·    Drafting memos, minutes, and letters ·    Business Math ·    Business English ·    Management Skills ·    Customer Service Skills ·    Human resources procedures and paperwork ·    Safety and compliance procedures    

Work experience

Jun 2008Nov 2008

Quality assurance coordinator

Quickcrete Products Corp.

My position required me to show great attention to detail in order to observe and quarantine defects. It required exceptional organizational skills used to create and maintain diverse databases. I had to maintain the ability to focus on multiple projects while under high stress and pressing deadlines. In working with a culturally diverse workforce I had to use all of my communication skills in order to get the work done efficiently and effectively. Used my computer skills to create and maintain an extensive excel spreadsheet to track production of over 2000 items per month.

Apr 2006Apr 2008

production coordinator/Administrative Asst.

E-Z Mix Inc.

I  relied on my ability to adapt quickly in order to deal with rapidly changing work demands. My extensive office skills were used to maintain the highest level of professionalism and efficiency. My ability to learn and understand quickly was required while learning to use a new software system. I had to use my communication skills in order to liason between a culturally diverse workforce and management.

Jan 2002Apr 2006

General Manager/executive asst.

Superior Concrete

I was promoted from quality control to general manager in less than 9 months. I increased profits over 50% in two years. I used my leadership skills to supervise and motivate 45 employees daily. I used my organizational skills two maintain to geographically separate office and production facilities. My communication skills were used daily in order to express the needs of the company to the workforce. I used my abilities to adapt and react quickly to respond to a rapidly changing market.

Jan 2000Jan 2002

Quality administrator and office manager

Dec 1995Dec 1999

customer service agent

I developed my ability to follow directions under minimal supervision while assuming ever more responsibility. Learned to hone my skill in multitasking in a fast paced high stress environment. In dealing with customers I learned to diplomatically resolve customer complaints and issues with tact and empathy. I developed the ability to maintain documentation without errors. I used my leadership skills to supervise up to 3 employees. I had the pleasure of working with such V.I.P's as the President of the United States and the Secretary of State.


CPR for the Professional rescuer or healthcare provider with AED training

American Red cross
Dec 2007Present

Currently attending with a 3.4 GPA


I am a 35 year old proud father of a 10 year old son, husband to my wife of 12 years and a proud veteran. I am a true son of southern California, my family enjoys hiking, the beach, and traveling to see all that the state has to offer. I am an avid reader and an amateur writer.


My objective is to use my exceptional ability to adapt to a fast paced, rapidly changing environment to improve your workplace. I want to prove that I stay calm in high pressure situations while always maintaining professionalism and composure. I aim to show that I learn quickly and efficiently and enjoy tackling new tasks head on. I will prove beyond a shadow of a doubt that I am task oriented with an eye for details. I hope to showcase my abilities in many different areas including; management, administration, quality management, and production.