Trapp Family Lodge
Checks accounting records for accuracy and compiles information for the hotel's financial records. Tracks room revenues, occupancy percentages, and other front office operating statistics. Prepares summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day. Posts room charges and room taxes to guest accounts.
Processes guest charge vouchers and credit card vouchers. Verifies all account postings and balances. Summarizes results of operations and prepares reports for management. Performs duties of the Front Desk Agent. Performs other duties as assigned. I assume the role of Night Manager and keep track of the night skeleton crew that works on property. Inputs work orders into HotSOS (resort maintenance tracker) for maintenance and grounds issues that need to be corrected and communicates with maintenance and grounds crews to relay information.