Download PDF


A dedicated employee motivated to exceed company goals and contribute to the success of the company. Organized and goal-oriented, with a combined 3 years of customer service and sales experience. Skilled in building rapport with clients and team members, and driven to build on new and existing relationships.

Work experience

May 2015Present

Junior Loan Processor

First Western Trust Bank/Goldwater Bank

Junior Loan Processor - Scottsdale, AZ

  • Complete the initial set up of a loan application at the time it is checked in to move forward with the file.
  • Conducted necessary follow up on accounts to ensure the proper documentation has been received to proceed further until funded.
  • Provide assistance throughout the loan process to ensure guidelines are followed, and time frames are met.
Apr 2012Apr 2015

Relationship Manager

GMAC Mortgage/Ocwen Loan Servicing

Relationship Manager - Waterloo, IA

  • Assisted borrowers in application process for mortgage assistance options. Explored foreclosure prevention options with borrowers to minimize losses, while following investor, insurer and state guidelines.
  • Managed portfolio of mortgages to cure delinquency through loss mitigation process.
  • Built customer rapport by placing follow-up calls for borrowers to advise of mortgage assistance status.
  • Consistently met and exceeded department expectations for monthly incentive program.
Jul 2011Apr 2012

Territory Manager

Mudd Advertising
Territory Manager - Cedar Falls, IA Actively cold-called Automotive Dealerships to assist in marketing campaigns to increase sales and service revenue. Responsible for gaining and retaining dealerships through successful marketing campaigns in a specific territory. Ability to work in a high-paced, team-oriented environment to meet set deadlines. AND Graduated with Cum Laude Honors


May 2011

Bachelor of Science: Sports Communications

Upper Iowa University

Core Qualifications

  • Adaptive team player
  • Strong work ethic
  • Goal-Oriented
  • Strong organizational skills
  • Competitively driven to succeed
  • Excellent communication skills


  • Graduated with Cum Laude Honors
  • Dean's list student-athlete from 2008-2010
  • Member of the Upper Iowa University football team from 2008-2010