Natasha leota

  • 4354 Mua Street ¬† Lihue, HI ¬†96766

Objective

To obtain a full-time position as a housekeeping supervisor.

Skills

  • Experienced in customer service, efficient, and quick learning
  • Posses basic computation skills and working knowledge in both PC and Mac systems¬†
  • Excellent communication, organization, multi-tasking and time-management skills
  • Self-motivated, responsible, and loyal
  • Ability to work well in stressful, high pressure situations
  • Working knowledge of REX - Room Expeditor and galaxy hotel systems

Work History

Work History
Sep 2015 - Present

Housekeeping Supervisor (On Call)

St. Regis Princeville Resort
  • Review all information pertinent to the days activities including departures, arrivals, stay overs, etc.
  • Monitor and inspect assigned rooms and areas in order to maintain cleanliness meets St. Regis standards
  • Coach and counsel room attendants and house attendants
  • Assist with deep cleaning projects and/or assist housekeeping staff during rush periods
  • Update status' of rooms in REX room expeditor and galaxy hotel systems
  • Assist with the setup of site rooms
  • Report technical and service deficiencies to dedicated departments and follow-up
Aug 2014 - Sep 2015

Turndown Attendant (On Call)

St. Regis Princeville Resort
  • Perform turndown services for guests upon request
  • Communicate with various departments (Private Dining, Guest Services, Maintenance, Security, etc.)
  • Understand LRA standards and implement them into job performance
  • Shadow various housekeeping positions including AM & PM housekeeping supervisor via work opportunity
Sep 2012 - Aug 2014

Intern

Garden Isle Courier
  • Bill & File Invoices
  • Enter Checks & Create Deposits
  • Create Route Sheets
  • Answer Phones & Assist Customers

Education

Education
Aug 2013 - May 2015

Hospitality and Tourism (AAS)

Kauai Community College
  • Associates of Applied Science in Hospitality and Tourism
  • Certificate of Achievement in Hotel Operations
  • Certificate of Competence in Hospitality and Tourism Hospitality Essentials
Aug 2009 - May 2013

High School Diploma

Kauai High School

Board of Education Step-Up Diploma

References

References are available upon request