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Work History

Jan 20142015

Bartender/ Server

RED LOBSTER
  • Manage bar top guests, server well, and take-out orders alone during most bar shifts
  • Adhere to strict service points while working in a fast paced volume restaurant
  • Assist management with liquor inventory, innovation for the bar's future, and administrative processes
Feb 2014Jan 2015

Supervisor/ Bartender

THE 407 CLUB
  • Developed repeat business by establishing close and lasting relationships with customers
  • Managed scheduling, cooking, serving and bartending at the same time while performing opening and closing duties
Jan 2013Feb 2014

Bartender/ Certified Trainer/ Server

P.F. CHANG'S CHINA BISTRO
  • Performed “on-point” fine dining service to upscale clientele while handling a high volume store
  • Won monthly and weekly sales contests and satisfaction survey contests 5 months in a row
  • Embraced ideology of truly full service, providing a culinary tour through each meal and creating an experience for every guest
Mar 2010Dec 2013

Management Intern/ Bartender

HACIENDA ON HENDERSON
  • Learned the basics of FOH, BOH, and management responsibilities
  • Excelled at working high volume bar/ restaurant atmosphere with charismatic service and a sense of poise under stress

Education

Aug 2005May 2009

B.A. English Language and Literature

Texas Woman's University

Skills

LEADERSHIP

Worked as a Certified Trainer with P.F. Chang's and a Trainer at Red Lobster within 1st 4 months of employment.  Became first ever Management Intern at Hacienda on Henderson.

TECHNOLOGY

Experience with Aloha, Bravo, POSiTouch, Squirrel, Digital Dining, Micros and Open Table

PROFESSIONALISM

Maintained poise and professionalism under very heavy fire while managing and bar tending simultaneously.  Received no guest complaints during career that were not resolved by myself--No guest left without a smile and satisfaction.

ADMINISTRATIVE

Experience with inventory, spreadsheets, food count, cash register/ safe, employee checkouts, projections, food and liquor/beer orders.