NASSER ABDUALRAHIM

NASSER ABDUALRAHIM

Sales supervisor

Summary

26 Years ,married, 

Work History

Work History
Jul 2013 - Present

Training officer

Almarai company

• Study of the training needs of the company on an annual basis and quarterly an coordination to cover these needs with the heads of departments and directors of the company

• The preparation of the estimated budget for the coming year which relates to the field of training.

• Prepare a monthly report submitted to the department for training manager shows the progress of the training process , and the conclusion of this report periodic report

• Coordination with external training bodies for the implementation of courses for candidates from his party .

• Prepare a monthly report submitted to the department for training manager shows the progress of the training process , and the conclusion of this periodic report in an annual report last year, which shows the difference between last year and the years for training .
• Ensure that participants take advantage of the programs that have been implemented them ( model displays them after a certain period of implementation of the program ) .
• unloading tribal evaluation forms and post for training programs and draw statistics and methods of development of these results .
• Dealing with the relevant government agencies in the process of training the company .and the years for training .
• Ensure that participants take advantage of the programs that have been implemented them ( model displays them after a certain period of implementation of the program ) .

• new employee training on the work environment , and give him an introduction to the work and office work departments and the company's systems . 
• Monitor career improvement of the employee during the year and the need Altdrebh census employee , in coordination with the direct manager .
• functional control leakage through the coordination of a personal interview of the employee to prepare a final report this.
• Any other functions within its competence are assigned by the direct supervisor or manager of the company .for training programs and draw statistics and methods of development of these results .
• Dealing with the relevant government agencies in the process of training the company .

Jul 2015 - Present

Sales Supervisor

ALMARAI Co.
• To assist the Area Sales Manager in leading, directing and motivating the sales team in order to achieve the overall corporate sales objectives.
• To assist the Area Sales Manager in revising and implementing the sales strategies plans.
• To assist the Area Sales Manager in generating sales opportunities by identifying appropriate business targets.
• To assist the Area Sales Manager in providing a professional and excellent level of customer service with existing and new customers.
• Assist Area Sales Manager by completing all assigned duties .
• Clean up stations and facilities throughout shift and ensure bathroom products are adequately stocked .
• Handle customer issues, resolution and communicate escalated issues to the Area Sales Manager
• Assist with sales rep questions, concerns and product/service questions.
Create reports showing Sales %, install %, adherence,temporary credit ,KPI'S and attendance etc.
• Make sure all employees adhere to company policies and procedures .
• Deliver positive feedback, Employee Rewards and Customer Recognitions to employee.
• Communicate all employee relations issues, concerns, and incidents to Area Sales Manager.
• Provide sales training and on-going mentoring to staff
• Effectively coach and develop a high performing team of call center sales representatives
• Meet regularly with Sales Manager and provide detailed reporting on the overall performance of the team
• Outline and deliver performance improvement plans and year end performance reviews to Sales Reps
• Review daily reports to diagnose excellence and areas of improvement that affect individual and team performance
• Work individually with Sales Reps to educate them on the Customer-Focused Selling model

Education

Education
Jul 2008 - Jun 2013

Translation and language college

King Saud University

Experinnce

Certification 

• ITskillsfoundation2012,RiyadhKingSaudUniversityandUniversityof Cambridge o Date: 12-2012

• SPSS , Riyadh King Saud University o Date: 2012 - 4-11

• Preparation and training of trainers , Riyadh King Saud University o Date: 20- 4- 2013

• Preparation and writing research, Riyadh King Saud University o Date: 11 -3- 2013

• Psychological skills for career development creativity, Riyadh mutmainnah center o Date: 13-2-2013

• Participation and preparing in fourth meeting in KSU , Riyadh king saud university o Date: 21-2-2013

• Quick saving , Riyadh king saud university o Date: 14-12-2009

• Personal planning , Riyadh king saud university Date: 28-12-2009

• Psychological and social compatibility, Riyadh king saud university o Date: 16-17-2013

• First aid, Riyadh King Saud University o Date: 5 /4- 5- 2013

• A culture of integrity and anti-corruption , Riyadh King Saud University o Date: 8/9 - 4 -2013

• Turkish for beginner , Riyadh King Saud University o Date: 15-5/8-6 -2010

• Preparing and writing research, Riyadh King Saud University o Date: 11/12 – 3- 2013

• Positive thinking, Riyadh King Saud University o Date: 5/6-3 -2013