Sportscraft- David Jones
•Dealt with client problems and complaints keeping cordial and helpful.
•Cash register and money Handling
•Refilling Of Stock
•Trained the client service department on customer service and phone skills.
•Trained the customer service department on the different products and services provided by the company.
•Trained the customer service department on the use of the telephone and computer systems.
•Trained the customer service on company policies and regulations.
•Assisted customers by phone to detect technical problems.
•Explained clients the terms of warranties.
•Anticipated customers' needs and recommended products.
•Operated the cash register and handled return or exchange requests.
•Described the financing options and handled the paperwork required for making a sale.
•Reconciled payments with total sales.
•Unpacking of new stock.