Work History

Work History
Apr 2010 - Present

Software Engineering Senior Analyst

Accenture Services Private Limited

Part of Accenture one of the world’s leading organizations providing management consulting, technology and outsourcing services for last 5 years. 

Working for one of worlds renown retail client under application maintenance unit for Accenture. The position required deep expertise of Retail functional domain, implementation details of CRM applications including technical expertise with education background related to Computers or Information Systems.

Key Responsibilities. 

Customer Relationship Management application support and maintenance. Our prime purpose is to have customer data ready in time, accurate and with high availability to all online consumers like Dotcom and other consumers like POS. 

Support and enhancement for Rewards program which is one of the most dynamic and constantly evolving unit. 

Data migration and enrichment for Campaign Operations teams to provide accurate and appropriate information on time for campaign. 

Part of Customer Identification team where our task is to build customer database and identify them accurately for further marketing. 

Reporting and data warehouse support for Customer Data Analytic. We use various tools for building marts and reports for analytic business.

Administrative responsibilities for analytic and campaign tools SAS and UNICA which were our major tool for campaigning and customer analytic.

Certifications

Certifications
Dec 2012 - Jan 2012

Informatica Vendor Certification

Informatica Power Center

Informatica certified by vendor for 

  1. R - PowerCenter 8 Architecture and Administration.
  2. S - PowerCenter 8 Mapping Design.
  3. U - PowerCenter 8 Advanced Mapping Design.
Jan 2012 - Feb 2012

Retail Industry Generalist Certification

Accenture Services Private Limited

Certification for foundational industry skills and understand the industry segments, terminology, processes and technologies

Key Technologies

Informatica, Oracle, Unix, Java, DMExpress, SAS(admin), Unica(admin), Pro C, Netezza, IDQ, SAP Data Services, PL/SQL.

Key Skills

Part of Business Intelligence capability, active member of Innovation at Workplace team, Worked on various technologies and languages, have knowledge of multiple tools, Continuous Process Improvement, Development Skills.

Quick learner and have been working on application maintenance of frontend, backend and middleware systems. 

Awards & Recognition

Accenture Celebrates Excellence award for Individual - Excellence in Value Creation -Contribution through Innovation in Work Processes

Holiday Achievement Award for Marketing portfolio FY 15. 

Various other awards at project and delivery unit level. 

Education

Education
Aug 2005 - Jul 2009

Bachelor of Technology

United College of Engineering and Research 

B.TECH in Computer Sciences from one of well known college in state.