Narendhar Chavan

  • Dubai DU
  • narendharchauhan@gmail.com

Work History

Work History
Sep 2014 - Present

Housekeeping Supervisor

Hawthorne suites by wyndham
  • Taking care of allocation and Duty Rota of the department for efficient and smooth operations.
  • Ensure the service standards regarding cleanliness, amenities and maintenance in rooms and public areas are adhered.
  • Manage the inventory of supplies, linen and equipment and maintain their records.
  • Monitor and control consumption of guest and cleaning supplies, devise methods for optimal usage of cleaning supplies
  • Inspect guestrooms (VIPs) and Monitor super room cleaning
  • Plan and implement preventive maintenance and cleaning schedules for rooms and public areas.
  • Ensure that all the operational standard procedures/guidelines set for all the processes/activities/situations are followed (Key Control, Lost & Found etc).
  • Attending for pre-con, accommodation meeting
  • Ensure good physical upkeep, condition of guestrooms and varioushousekeeping equipment and Co-ordinate with the Engineering department for the repairs and maintenance.
  • Monitor the aesthetic standards of the hotel which includes flower arrangements, gardens, interiors etc
  • Stay informed about of industry innovations in cleaning techniques, preventive maintenance and cleaning product technology.

 

  • Establish standards and procedures for the work of Housekeeping team and plan work schedules to ensure adequate service
  • To direct and control the Housekeeping operations and staff of the Housekeeping department. Maintain cost controls through proper scheduling and inventory management.
  • Inspect guests and public areas on a regular basis to ensure that the furnishings, facilities and equipments are clean and in a good condition.
  • Ensure to maintain appropriate grooming standards in hygiene, uniforms, appearance, posture and conduct of the Housekeeping personnel
  • To ensure that the highest levels of cleanliness and guest satisfaction & also maintaining high level of service and cleaning & maintenance standards in all areas of responsibilities.
Jan 2013 - Aug 2014

Housekeeping supervisor

Leonia Holestic Destination Hyderabad
  • Makes daily inspection of all areas including public areas, guest floors & guest rooms to ensure cleanliness.
  • Responsible for making of all month end reports and maintain all necessary records pertain to housekeeping department
  • Responsible for departmental monthly training and development of the team.
  • Conducting daily briefing to subordinates.
  • Checking and clearing the departure rooms
  • Organizing and conducting training classes
  • Inspect guestrooms (VIPs) and Monitor super room cleaning
  • Involving in departmental activities.
  • Coordinate operations with Department coordinators, supervisors and other Departmental Managers to ensure operational readiness, efficiency in resource utilization, and the prompt delivery of services.
  • Interact with guests and personnel of the hotel in an efficient and friendly manner.
  • Ensure that preventative maintenance of furniture, carpeting, equipment and supplies is an on-going process.
  • Ensure that the highest standards of cleanliness, maintenance and safety are practiced in the Housekeeping department and in all other areas of the hotel.

All employees to safeguard their health and safety, and the health and safety of others, in the workplace

 

Jan 2011 - Dec 2012

Room Attendant

Taj Deccan Hyderabad
  • Provides helpful, friendly, prompt and personalized service to guest.
  • Ensure guest requirements and requests are promptly and efficiently respond to achieve guest satisfaction.
  • Responsible for handling master keys to ensure safety and security of guest and hotel properties.
  • Assisting in effective handling of uniforms and helping in laundry operations.
  • Responsible for maintaining records pertaining to the section
  • Responsible for handling housekeeping desk efficiently by coordinating with other departments
  • Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis
  • Ensure a high level of guest service and handle guest complaints professionally

 

Education

Education

Jun 2008 - May 2011

B.H.M.C.T

Global innstitute of hotel management

Skills

Skills

Organizing

HOUSEKEEPING

Industrial exposure

incisive

DETAILS

Portfolio