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Narain Jayasekaran

  • Chicago, IL
  • +1+15036216004

Consulting Professional


Organized and results-driven consulting professional with over 15+ years of experience in Business Process Consulting, Project and Program Management. Currently providing consulting and advisory services to Healthcare, Insurance and Technology clients based out of the mid-west region to achieve the following objectives:

  • Drive Operational excellence through strategic programs and change management initiatives
  • Reduce operating cost by deploying global operating models and right sourcing strategies
  • Improve time to market, quality and customer experience to achieve industry recognition
  • Develop a culture within the organization to identify and eliminate non-value added processes
  • Strengthen process ownership, accountability and responsibilities through robust frameworks
  • Prepare and adapt to industry disruptions through Digital Transformation and Robotics

Proven track record in Discovering, Diagnosing, Designing, Developing and Deploying business transformation solutions through best methods like process assessment, value stream mapping,gap analysis, opportunity validation/prioritization (BCG Matrix), solution design and implementation.

Significant hands-on experience in business analysis, requirement management, project/ program management, operations and migrations. Led engagements of multi-scale for global clients which are synthesized by digital transformation, robotics process automation, LEAN and Six Sigma concepts.

Certified in major industry needs like LEAN, Six Sigma, Project Management, Software / Hardware Engineering, Agile, Microsoft & Cisco technologies.

Work History


Senior Manager-Business Process

Business Process Consulting
Senior Manager- Cognizant Business Consulting Responsible for co-leading strategic consulting engagements for some of the significant Healthcare Insurance and Technology clients based out of the United States. Communicate and build relationships with client executives to assess strategic needs, provide a view of the future and design solutions that can achieve clients' business objectives. Lead and enable project teams by creating collaborative, high performance work environments while continually addressing issues and ensuring successful outcomes throughout the project. Design and facilitate the development and implementation of recommendations, maintain schedules, and attend working sessions with the client management/functional teams. Develop strong, lasting and trusted business relationships with clients that lead to positive references and follow-on opportunities, support in new business development.

Project Manager

Wipro Ltd
Project Manager. Responsible for planning and managing projects of various sizes and complexity for clients from various industries like Technology, Retail, Manufacturing, Banking and Healthcare. Managed business transformation projects for the finance and supply chain business functions like Procure to Pay, Record to Report and Order to Cash. Implemented workflow solutions to meet back office requirements like data intake, work allocation, transaction processing, approvals, exception and inventory management. Supported business leadership in driving operational excellence through LEAN/Six sigma projects which helped in continuous process/service improvements Led and managed discovery, due-diligence, process design and offshoring of finance, supply chain functions from client locations to Wipro's shared service center.

Asst. Manager

Wipro Ltd
Asst. Manager-Transitions Nittany Group of Companies(Partially acquired by E4E) Engaged in the various roles including technology, business operations, transitions, solution design and delivery of US healthcare provider/payer related services. Managed Operations and Transitions for US Healthcare and other industries. Deployed IT/Infrastructure to support and manage a 1200 seat back office operations.




College University of Madras


Oct 2008Oct 2008

LEAN and Six Sigma - Green Belt

Wipro Ltd