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Narahari Rao

Leader - IT Infrastructure


A seasoned IT Professional with close to 22 Years of work experience in handling Consulting Delivery, Pre-Sales and Practice Management

Work experience

Nov 2016till date

Resiliency Architect

IBM India Private Limited

The role is a part of IBM Global Consulting that closely works with Clients & internal stakeholders. Resiliency Architect works with clients across the various geographies in order to drive definitive outcomes in terms of Resiliency while maximizing bookings & revenue for IBM. The role delivers Consulting  & Architecture Services for Cyber Resiliency (Maturity & Risk Assessments), Data Center (Strategy, Blueprinting, Consolidation, Migration); Resiliency & Continuity (Recoverability analysis, IT DRP, Benchmarking), DR Automation & Orchestration (Dependency analysis, Program Management)

  • Led consulting delivery for IT DR Strategy & Delivering for two major Banks & a Retail customer in Vietnam
  • Developed a tool for assessing Cyber Resiliency Maturity
  • Provided pre-sales support in winning the Consulting led Services deals across various geographies
  • Helped IBM set-up Global Center of Competency for Resiliency Consulting in India
May 2011Oct 2016

Advisory Consultant

EMC IT Solutions India Pvt Ltd

The role entailed providing ‘strategic’ advisory services to EMC’s premium clients in India & South Asia. The role delivered business centric, vendor agnostic & outcome based consulting services to EMC clients. This role worked with clients at CXO level to help develop comprehensive IT strategies for their Organization. Responsible include identifying, driving and closing complex Consulting opportunities by working with clients, field sales & partners. Focus area of work involved Cloud Computing, Datacenter Consolidation & Migration, Disaster Recovery (DR) & Infrastructure Optimization.

  • Delivered Private Cloud projects end-to-end as a Program Manager & Lead Architect (concept-to-finish)
  • Delivered large DC Consolidation & Migration Programs end-to-end for leading Telecom Service providers as a Lead Consultant
  • Delivered multiple projects mainly in the area of Enterprise Blue Printing, Application Impact Analysis, Resilience Analysis, Disaster Recovery and Enterprise Storage Assessments
  • Stitched several IT Transfromation bids (specs, solution, bid management)
  • Actively assisted Sales & Pre-sales teams to create newer opportunities; position right set of products, services; handled crisis management
  • Instrumental in developing, socializing & rolling out of Consulting Offerings & Collaterals
  • Provided Thought Leadership on IT Strategies at various client forums
Dec 2004May 2011

Sr. Technology Architect

Infosys Technologies Limited

Was associated with Infosys’ elite Systems Integration (SI) unit. Co-founded a Practice that dealt with Large Transformation Projects. Was also instrumental in forming a Practice that delivered Infrastructure consulting for Core Banking Transformation Programs. Key responsibilities included defining Infrastructure Design for implementing Finacle, the flagship banking product from Infosys. The role was entrusted with the responsibility of owning the Infrastructure Solution to client including Strategy development, Solution Development and Delivery. The role also involved in establishing & maintaining account relationships with the client as a trusted advisor. 

  • Anchored large Transformation pursuits from an Infrastructure view point encompassing Opportunity qualification, identifying pain points, Conceptualizing Infrastructure & Services, Develop Consulting service solution proposal
  • Successfully delivered Infrastructure consulting delivery for multiple programs across Asia, North America, Asia, Europe and Middle East as a Lead Consultant
  • Worked beyond stated KRA’s to earn extra revenue for the Unit by proactively selling  Consulting Services (at least 2 M USD  YoY during 2009 & 2010)
Oct 2003Nov 2004

Manager – Networks

24/7 Customer Pvt. Limited
  • Designed & Delivered Data Center & IT setup for the Contact Center
  • Managed Data Center & IT Operations of the Contact Center (24/7, 3 shifts, a team of 20 engineers)
  • Was responsible for Staffing, Recruitment, Training & Management
Jul 1998Oct 2003

Sr. Manager- Technical Support Group

MRO-TEK Limited
  • Pre-sales & Post-Sales support for LAN, WAN, MAN & Telecom products
  • Project Delivery, Account & Team Management
  • Successfully defined, demonstrated & deployed a wide range of Voice & Data Solutions for Telcos in India 
Aug 1997Jul 1998

Sr. Network Engineer

Tulip Software Pvt. Limited
  • Pre-sales & Post-Sales support for Networking & Software products
Mar 1996Aug 1997

Network Engineer

Comptel Networks Pvt. Limited
  • Pre-sales & Post-Sales support for Networking products
Aug 1995Mar 1996

Customer Support Engineer

Apollo Computers Pvt. Limited
  • Field Support Services for Servers & Desktops


Cloud Computing

  • Private Cloud - Design & Build of a comprehensive Private Cloud for a leading Technology Major, India
  • Private Cloud - Conceptualizing, Designing & Business Case for Private Cloud for multiple clients, India

IT Strategy Development & Delivery

  • DR Assessment, Strategy & Planning for multiple banks, Vietnam
  • DC Consolidation & Migration - Development of comprehensive IT Strategy & Program Management for leading Telecom providers, Bangladesh
  • Enterprise Blueprinting, Application Impact Analysis, Resilience Analysis for multiple Banks, India 
  • Datacenter Consolidation & IT Operations Outsourcing - Development of IT Strategy for a leading Electronics Manufacturing Company to drive cost efficiency, Korea
  • DC Migration - Development of comprehensive IT Strategy & Program Management for a leading Telecom providers, Bangladesh
  • Business-to-IT Alignment - Measuring IT Effectiveness for a Public Sector Bank, India 

Infrastructure Design & Delivery

  • Infrastructure Design & Implementation for Core Banking Transformation projects - North America, Asia, Africa
  • Designing Disaster Recovery & Resilience for a leading Bank, Europe
  • Disaster Recovery & Resilience analysis for a Telecom Service Provider, UK
  • Design, Delivery of a Portal Project for a Telecom Service Provider, UK
  • Capacity Planning for a Loan Servicing System for an Investment Company, Japan
  • Infrastructure setup for a leading Contact Center & Management, India
  • Voice & Data integration – Various Telecom providers, India


Technical  Consulting Skills
  • Components - Servers, Storage, Backup, Network
  • Technologies -  Cloud, Virtualization, Optimization
  • Processes - Disaster Recovery, ITSM & BCP
  • Domains - Banking & Telecom sector
Solution Architecture & Justinfication
  • Defining Architecture Principles, Business Scenarios & Solution 
  • Preparing Business Case, TCO, ROI
  • NFR Definition, Platform Definition, HLD, LLD
  • Integration of various Products & Services to ensure end-to-end solution fitment,  Developing Bill of Materials
  • Capex & Opex Calculation - TCO & ROI Models, Business Case Development
  • Various Service Models, Competitive Offerings, Comparative Analysis
Project & Delivery Governance
  • Effort estimation, Create SOWs, Staffing for the Projects
  • Planning, Budget & Control
  • Risk Management, Dashboards for Reporting
Practice Management
  • Preparing business plans, Go-to-Market plans
  • Team Management, capability, capacity building, , client satisfaction 



Bachelor of Science (Electronics), Kuvempu University