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Narahari Rao

Leader - IT Infrastructure

Summary

A seasoned IT Professional with 21 Years of work experience in handling Consulting Delivery, Pre-Sales & Practice Management

Work History

May 2011Present

Advisory Consultant

EMC IT Solutions India Pvt Ltd

The role entails providing ‘strategic’ advisory services to EMC’s premium clients in India & South Asia. The role delivers business centric, vendor agnostic & outcome based consulting services clients. This role works with clients at CXO level to help develop comprehensive IT strategies for their Organization. Responsible include identifying, driving and closing complex Consulting opportunities by working with clients, field sales & partners. Focus area of work involve Cloud Computing, Datacenter Consolidation & Migration, Disaster Recovery (DR) & Infrastructure Optimization.

  • Delivered Private Cloud projects end-to-end as a Program Manager & Lead Architect (concept-to-finish)
  • Delivered large DC Consolidation & Migration Programs end-to-end for leading Telecom Service providers as a Lead Consultant
  • Delivered multiple projects mainly in the area of Enterprise Blue Printing, Application Impact Analysis, Resilience Analysis, Disaster Recovery and Enterprise Storage Assessments
  • Stitched several IT Transfromation bids (specs, solution, bid management)
  • Actively assisted Sales & Pre-sales teams to create newer opportunities; position right set of products, services; handled crisis management
  • Instrumental in developing, socializing & rolling out of Consulting Offerings & Collaterals
  • Provided Thought Leadership on IT Strategies at various client forums
Dec 2004May 2011

Sr. Technology Architect

Infosys Technologies Limited

Was associated with Infosys’ elite Systems Integration (SI) unit. Co-founded a Practice that dealt with Large Transformation Projects. Was also instrumental in forming a Practice that delivered Infrastructure consulting for Core Banking Transformation Programs. Key responsibilities included defining Infrastructure Design for implementing Finacle, the flagship banking product from Infosys. The role was entrusted with the responsibility of owning the Infrastructure Solution to client including Strategy development, Solution Development and Delivery. The role also involved in establishing & maintaining account relationships with the client as a trusted advisor. 

  • Anchored large Transformation pursuits from an Infrastructure view point encompassing Opportunity qualification, identifying pain points, Conceptualizing Infrastructure & Services, Develop Consulting service solution proposal
  • Successfully delivered Infrastructure consulting delivery for multiple programs across Asia, North America, Asia, Europe and Middle East as a Lead Consultant
  • Worked beyond stated KRA’s to earn extra revenue for the Unit by proactively selling  Consulting Services (at least 2 M USD  YoY during 2009 & 2010)
Oct 2003Nov 2004

Manager – Networks

24/7 Customer Pvt. Limited
  • Designed & Delivered Data Center & IT setup for the Contact Center
  • Managed Data Center & IT Operations of the Contact Center (24/7, 3 shifts, a team of 20 engineers)
  • Was responsible for Staffing, Recruitment, Training & Management
Jul 1998Oct 2003

Sr. Manager- Technical Support Group

MRO-TEK Limited
  • Pre-sales & Post-Sales support for LAN, WAN, MAN & Telecom products
  • Project Delivery, Account & Team Management
  • Successfully defined, demonstrated & deployed a wide range of Voice & Data Solutions for Telcos in India 
Aug 1997Jul 1998

Sr. Network Engineer

Tulip Software Pvt. Limited
  • Pre-sales & Post-Sales support for Networking & Software products
Mar 1996Aug 1997

Network Engineer

Comptel Networks Pvt. Limited
  • Pre-sales & Post-Sales support for Networking products
Aug 1995Mar 1996

Customer Support Engineer

Apollo Computers Pvt. Limited
  • Field Support Services for Servers & Desktops

Projects

Cloud Computing

  • Private Cloud - Design & Build of a comprehensive Private Cloud for a leading Technology Major, India
  • Private Cloud - Conceptualizing, Designing & Business Case for Private Cloud for multiple clients, India

IT Strategy Development & Delivery

  • IT Transformation Project for a Telecom Major
  • DC Consolidation & Migration - Development of comprehensive IT Strategy & Program Management for leading Telecom providers, Bangladesh
  • Enterprise Blueprinting, Application Impact Analysis, Resilience Analysis for multiple Banks, India 
  • Datacenter Consolidation & IT Operations Outsourcing - Development of IT Strategy for a leading Electronics Manufacturing Company to drive cost efficiency, Korea
  • DC Migration - Development of comprehensive IT Strategy & Program Management for a leading Telecom providers, Bangladesh
  • Business-to-IT Alignment - Measuring IT Effectiveness for a Public Sector Bank, India 

Infrastructure Design & Delivery

  • Infrastructure Design & Implementation for Core Banking Transformation projects - North America, Asia, Africa
  • Designing Disaster Recovery & Resilience for a leading Bank, Europe
  • Disaster Recovery & Resilience analysis for a Telecom Service Provider, UK
  • Design, Delivery of a Portal Project for a Telecom Service Provider, UK
  • Capacity Planning for a Loan Servicing System for an Investment Company, Japan
  • Infrastructure setup for a leading Contact Center & Management, India
  • Voice & Data integration – Various Telecom providers, India

Skills

8
Technical  Consulting Skills
  • Components - Servers, Storage, Backup, Network
  • Technologies -  Cloud, Virtualization, Optimization
  • Processes - Disaster Recovery, ITSM & BCP
  • Domains - Banking & Telecom sector
8
Solution Architecture & Justinfication
  • Defining Architecture Principles, Business Scenarios & Solution 
  • Preparing Business Case, TCO, ROI
  • NFR Definition, Platform Definition, HLD, LLD
  • Integration of various Products & Services to ensure end-to-end solution fitment,  Developing Bill of Materials
  • Capex & Opex Calculation - TCO & ROI Models, Business Case Development
  • Various Service Models, Competitive Offerings, Comparative Analysis
8
Project & Delivery Governance
  • Effort estimation, Create SOWs, Staffing for the Projects
  • Planning, Budget & Control
  • Risk Management, Dashboards for Reporting
7
Practice Management
  • Preparing business plans, Go-to-Market plans
  • Team Management, capability and capacity building
  • Monitor projects, profitability, resource utilization, client satisfaction 

Education

1995

Advanced Diploma in Hardware & Networking

1994

Bachelor of Science (Electronics), Kuvempu University