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To secure a position as a Medical Billing and Coding Specialist where I can continue to grow and develop my leadership skills to further advance within the Medical profession.



Everest University

Currently enrolled in the 2 year Associates Degree program for Medical Billing and Coding where at present I am maintaining a 3.88 GPA.

Work experience


Customer Service Representative


I provide customers with detailed information regarding various security services and products. I also insure that each customer is matched to the product or service that best suites their needs when it comes to security.This is accomplished while exceeding departmental quality guidelines and performance requirements.On a monthly basis since joining ADT, I continue to be a recipient of the Customer Commendation Award.


Telemarketing Sales Representative

Consistently met and exceeded department goals which resulted in rapid promotion to core program. Called various customers on multiple programs for continual and new support for various charities while using online script and selling skills.


Hospitality Care Associate

Dayton Heart Hospital

I had various duties to insure that both patients and family members were taken care of during their visits. This required great interpersonal skills due to the nature and conditions of patients that were admitted there.


Customer Service Representative

S.B.C Ameritech

Excelled as an online representative, handling customers' inquires pertaining to billing, repair, cellular, cable, and Internet services. Assisted with special projects as needed and worked in a supervisory role with new representatives transitioning to call center. I consistently exceeded customer’s expectations with outstanding service.


MS Office Applications
Easily executes task daily with MS Office applications with increased productivity by a minimum of 50% that results in an annual savings to the company of at least $200,000.00.