Naomi Lynton

Naomi Lynton

Summary

To secure a position as a Medical Billing and Coding Specialist where I can continue to grow and develop my leadership skills to further advance within the Medical profession.

Education

Education
2008 - Present

Everest University

Currently enrolled in the 2 year Associates Degree program for Medical Billing and Coding where at present I am maintaining a 3.88 GPA.

Work History

Work History
2007 - Present

Customer Service Representative

ADT

I provide customers with detailed information regarding various security services and products. I also insure that each customer is matched to the product or service that best suites their needs when it comes to security.This is accomplished while exceeding departmental quality guidelines and performance requirements.On a monthly basis since joining ADT, I continue to be a recipient of the Customer Commendation Award.

2006 - 2007

Telemarketing Sales Representative

http://www.dialamerica.com

Consistently met and exceeded department goals which resulted in rapid promotion to core program. Called various customers on multiple programs for continual and new support for various charities while using online script and selling skills.

2003 - 2004

Hospitality Care Associate

Dayton Heart Hospital

I had various duties to insure that both patients and family members were taken care of during their visits. This required great interpersonal skills due to the nature and conditions of patients that were admitted there.

2002 - 2003

Customer Service Representative

S.B.C Ameritech

Excelled as an online representative, handling customers' inquires pertaining to billing, repair, cellular, cable, and Internet services. Assisted with special projects as needed and worked in a supervisory role with new representatives transitioning to call center. I consistently exceeded customer’s expectations with outstanding service.

Skills

Skills

MS Office Applications

Easily executes task daily with MS Office applications with increased productivity by a minimum of 50% that results in an annual savings to the company of at least $200,000.00.