Training Technology Manager experienced in combining strong human resources and technical skills to educate and manage technical and non-technical audiences. Expertise in recommending and implementing technology-based training solutions to improve effectiveness and retention. Proven track record in supporting all phases of operational technology systems requirements from start-up through maintenance, providing training and documentation expertise at every step. Successful in providing needs assessment to determine best method to utilize technology in training and overseeing the interfacing with Learning Management Systems (LMS).
Microsoft Office 2003-2010, including SharePoint, Outlook, Word, Excel, PowerPoint, FrontPage, Access, Visio and Project;
eLearning development software packages including Travantis Lectora, Adobe Captivate, TechSmith Camtasia Studios, Articulate Presenter, Engage, and QuizMaker, as well as Flash and 3D Studio Max;
Adobe products including Captivate, Flash, Fireworks, Dreamweaver, Illustrator, Captivate, PhotoShop, PageMaker, QuarkXpress, InDesign and Acrobat;
Financial software packages and HR packages including LPL Branchnet; Siebel Contact Manager; eForms for Life; eDox; Aegis Illustrations; Performance, Variable Comparison, ConnEQtions (Contact Management); WorkDay;
Online tutorial creation tools including Camtasia Studios, Robohelp, Doc-to-Help, Help Breeze, ForeHelp;
Programming languages/interfaces/environments including MS Visual Basic, ASP, and HTM; Crystal Reports, Visual InterDev, SourceSafe, SAP and SCORM 1.2 and 2004;
Learning Management Systems including: Blatant Absorb, Adobe Connect, Acrobat.com, Moodle, Learn.com, Blackboard, and SumTotal.