Printing tool Download PDF


Analytical, goal & result oriented with a track record for leadership and initiative in creating customer connections, customer loyalty and segmenting customer profiles. Strong writing, communication and teamwork skills.

With these skills, I would like to obtain a position in marketing and communications where I can utilize acquired knowledge and collective experience to assist talented teams in its growing consumers needs.

Work experience

May 2013Present

Barista/Shift Supervisor

Starbucks Coffee Singapore Pte Ltd
  • 9 months fast promotion to shift supervisor
  • Certified Coffee Master
  • Nominated for Partner of Quarter (Dec 2014)
  • Segregated customer profiles and create action plans to maximize store sales
  • Highlight potential business profiles nearby and send out several email marketing messages for delivery of breakfast/lunch opportunities
  • Plan and implement visual merchandising on store's retail wall

Reasons for leaving: Career opportunities

Oct 2012Apr 2013

Financial Planner

Great Eastern Life Singapore
  • Analyzed and present impactful financial analysis and solutions to clients
  • Assist agency director to market out health. investment and recruitment seminars to respective target profiles
  • create rapport with potential and existing clients

Reasons for leaving: Focusing on studies


Aug 2012Dec 2014

Bachelor of Commerce

Murdoch University
  • Grade Average: Credit

Related Coursework

Consumer Behavior, Market Research Analysis, Market & Advertising Law, International Marketing, Strategic Marketing, Services Marketing

Cumulative Skills Acquired

Professional Presentation, Market Research, Proficient in SPSS Statistics, Product Profiling, Product Packaging, Service Efficiency Processes


Sales Analysis
Market Analysis
Supervisory Management