Muhammad Najib

Summary

Analytical, goal & result oriented with a track record for leadership and initiative in creating customer connections, customer loyalty and segmenting customer profiles. Strong writing, communication and teamwork skills.

With these skills, I would like to obtain a position in marketing and communications where I can utilize acquired knowledge and collective experience to assist talented teams in its growing consumers needs.

Work experience

May 2013 - Present

Barista/Shift Supervisor

Starbucks Coffee Singapore Pte Ltd

9 months fast promotion to shift supervisor
Certified Coffee Master
Nominated for Partner of Quarter (Dec 2014)
Segregated customer profiles and create action plans to maximize store sales
Highlight potential business profiles nearby and send out several email marketing messages for delivery of breakfast/lunch opportunities
Plan and implement visual merchandising on store's retail wall

Reasons for leaving: Career opportunities

Oct 2012 - Apr 2013

Financial Planner

Great Eastern Life Singapore

Analyzed and present impactful financial analysis and solutions to clients
Assist agency director to market out health. investment and recruitment seminars to respective target profiles
create rapport with potential and existing clients

Reasons for leaving: Focusing on studies

Education

Aug 2012 - Dec 2014

Bachelor of Commerce

Murdoch University

Grade Average: Credit

Related Coursework

Consumer Behavior, Market Research Analysis, Market & Advertising Law, International Marketing, Strategic Marketing, Services Marketing

Cumulative Skills Acquired

Professional Presentation, Market Research, Proficient in SPSS Statistics, Product Profiling, Product Packaging, Service Efficiency Processes

Management & Marketing Graduate