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Work History

Sep 2013Present

Customer Services & Replenishment Specialist

Nestle' Pakistan Ltd

Joined Nestle' as Management Trainee in 2013

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-On Shelf FreshNes/Availability:
Custodian of consumer focused initiative that aims to increase the freshness & availability of the product on the shelf in order to enhance consumer experience. Monitoring must have SKU's across 3000+ stores and 10 cities (traditional trade + IKA).

-Distributor Stock Availability:

Implementing distributor level stock visibility through Nestle Pakistan Distributor Management System. 

 -Replenishment:

Leading project in Center Zone distributions to move ordering from traditional push based invoicing to pull based retailing. Moved distributions from 70% to 98.6% availability and minimized Out of Stocks from 30% to 2%.Currently 24% of NNS covered. Successful implementation of EWR for automated Order to Cash process.

-Warehouse capacity mapping:

Recommendations on Warehousing have led to better vehicle dwell time & stock management. Brought pallet utilisation from 23 to 18 sq feet per pallet

-Lead and provide direction to cross-functional teams to improve servicing and address specific customer needs (first time bottom-up forecasting implementation in sales forecasting)

-Supports the sales team to ensure targets are met by ensuring availability and proper stock.

Jun 2009 Dec 2011

Business Analyst

Medical Billing & Transcription Company

Looking after their Value Added Services and Reduction in Claim Rejections 

Education

Aug 2011May 2013

MBA

Lahore University of Management Sciences

Marketing & Supply Chain

Sep 2005May 2009

BSc(Hons)

Lahore University of Management Sciences

Major in Political Sciences & Economics with Minor in Mathematics