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Work experience

Apr 2012Present

Cabin Crew

Emirates Airlines
  • In-depth responsible on Safety and Security measures.
  • Understanding of airlines rules and procedures.
  • Ensured operational safety and security responsibilities are performed to the highest standards. Maintain safety compliance at all times with Safety & Equipment Procedures.
  • Ensured compliance with all corporate policies and procedures in accordance with relevant legislation.
  • Delivered excellence services inline with company's service standards and behaviors.
  • Provided a personalized, stress-free and great experience to passengers.
  • Contributed to raise the indelible service to the next level and deliver to passengers.
  • Built effectively working relationships with colleagues to work as one team.
  • Contributed effectively in company's marketing campaigns .
  • Assisted in-flight duty free sales. Supervised and guided new trainee on flight.
  • As a cabin crew member is to provide excellent customer service to passengers while ensuring their comfort and safety throughout the flight. Attending pre flight briefing and keep and maintain up to date knowledge.
Dec 2009Mar 2012

Sales Leader

Bijouterie (Champs Elysees)
  • Manage all the branches sales.
  • Manage Sales Team.
  • Arrange the whole sales of the branch.
  • Manage the revenue of the branch.
  • Day to Day sales activities.
  • Administration work.
Nov 2007Nov 2009

Senior Sales

SAVA Haute Couture
  • Manage Sales Team.
  • Arrange the whole sales of the branch.
  • Manage the revenue of the branch.
  • Day to Day sales activities.
  • Administration work.
Aug 2005Jul 2007

Sales Member

SALAM Antique & Silver
  • Arrange the whole sales of the branch.
  • Manage the revenue of the branch.
  • Day to Day sales activities.
  • Administration work.

Education

Sep 2008Jun 2010

BT3

NBC

Accounting and Business Management 

Skills

English Language
Arabic Language
Ms Office
Internet Browsing

Career Objective:

To seek challenges and growth in different perspective of the service industry.
To achieve and succeed personal goal in life and career.
To improve and gain more experiences, knowledge.

Other Skills

  • Well qualified to deal with difficult issues concerning customers’ needs.
  • Able to create different ways to solve customers’ complaints.
  • Highly motivated, friendly customer service, willingness to help at all times.
  • Flexible, reliable and responsible.
  • Positive, consistent, hard worker and willing to improve my skills.