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D.Nagarajan

103/88,Sundara vinayagar koil street,Vallioor

Work experience

Nov 2008Jul 2015

Service Advisor Body Shop

Anaamalais Toyota

Client service professional with 6 years of comprehensive automotive experience in Estimate creation,Customer service,inventory control,and vehicle maintenance,Insurance claims,Job control and repair.Record of exceeding claims quotas and delivering quality assurance combining client relations skills and technical expertise.Provent talent to manage dual roles thriving in stressful,high-vlume environments meeting client-satisfaction challenges.Team player leading effective hands-on training.

 

  • Handled 30+ complex call situations daily providing client solutions collaborating with dealers, Service Advisors, and Insurance Claims.

 Selected to train new customer service staff.

 

  • Selected to join Insurance Claims specialist team based on automotive systems expertise while Maintaining customer service role.

 

  • Processed 15 Insurance claims daily initiative five to 10 audits weekly resolving claim disputes Collaborating with dealers and Body technicians.

 Exceeded Insurance claims quotas 33% within first six months in new role matching seasoned

Insurance claims specialist quotas.

Dec 2006Oct 2008

Supervisor

Nuclear Power Corporation Ltd

Supervisor in Outdoor Firewater Line & Indoor Firewater Line From Reactor1 To Generator Room.

 

  • Inventory Control & Parts Stock Maintenance

 

  • Job Control

 

  • Welding Joint Analysis

 

  • Welder Testing

Education

Oct 2006

Diploma In Mechanical Engineering

Arulmighu Senthil Andavar Polytecnic

Skills

Hardware & Networking

I will install any type OS and softwares.Trouble Shooting in Network,Assemble the Systems.