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Nadia Abdella

Experienced Customer Service Representative

Profile

Passionate about working with the public. Works well in a fast paced environment. Able to take direction from fellow staff members. Self motivated with high energy, productive and efficient work habits. Open-minded creative and a quick, eager learner. Detail oriented and work well in a team environment. Posses skills which enable me to communicate well with a wide spectrum of people. My objective is to use my hard-working nature to succeed at working at Cowan's.

Work experience

20132014

Customer Service Representative

Discount Car and Truck Rental, Edmonton AB
  •  Answered incoming calls within two rings for prompt and courteous service
  • Scheduled reservations for customers accurately and efficiently
  • Accessed additional vehicles as needed to ensure prompt customer access
  • Reviewed contract with client before signing for client approval and satisfaction Inspected exterior and interior of vehicle to expedite customer travel needs
  • Pick up or drop off customers(body shops or home address) for service excellent
Jan 2014Jan 2014

Line Production, Seasonal

PRT, Harrop BC
  • Sorted trees according to quality and order specifications
  • Wrapped trees to company standards
  • Packed trees into boxes
  • Maintained a clean work space
Jan 20132013

Driver

A Capella Catering, Edmonton AB
  • Driver Delivered high quality meals to businesses and groups promptly and courteously
  • Arrived at destinations with client orders on time
  • Assisted clients to set up room according to their needs and preferences
  • Retrieved equipment and cutlery after functions to be available for next customers
  • Cleaned out cargo van post-delivery to maintain high standards
Jan 2011Jan 2013

Showroom Representative

Tierra Sol, Edmonton AB
  • Welcomed new retail clients, provided orientation and developed positive rapport
  • Assisted account holders, providing attention to detail to reach goals
  • Assisted with orders by phone and email, extending convenience to clients
  • Emailed invoices to account holders promptly
  • Maintenance freshness and cleanliness in showroom, bathrooms, warehouse for best presentation to clients

Education

Jan 2011Jan 2013

Diploma

CDI College

Travel and Tourism 

Jan 2007Jan 2010

High School Diploma

Bellerose Composite High School

Basic High School Diploma 

Skills

Computer
Extensive experience with computers, I have the ability to learn computer systems at a fast pace.
Communication
Respectful, mature, clear, and focused