Nadia Abdella

  • Nelson BC

Experienced Customer Service Representative

Profile

Work History

Work History
2013 - 2014

Customer Service Representative

Discount Car and Truck Rental, Edmonton AB
  •  Answered incoming calls within two rings for prompt and courteous service
  • Scheduled reservations for customers accurately and efficiently
  • Accessed additional vehicles as needed to ensure prompt customer access
  • Reviewed contract with client before signing for client approval and satisfaction Inspected exterior and interior of vehicle to expedite customer travel needs
  • Pick up or drop off customers(body shops or home address) for service excellent
Jan 2014 - Jan 2014

Line Production, Seasonal

PRT, Harrop BC
  • Sorted trees according to quality and order specifications
  • Wrapped trees to company standards
  • Packed trees into boxes
  • Maintained a clean work space
Jan 2013 - 2013

Driver

A Capella Catering, Edmonton AB
  • Driver Delivered high quality meals to businesses and groups promptly and courteously
  • Arrived at destinations with client orders on time
  • Assisted clients to set up room according to their needs and preferences
  • Retrieved equipment and cutlery after functions to be available for next customers
  • Cleaned out cargo van post-delivery to maintain high standards
Jan 2011 - Jan 2013

Showroom Representative

Tierra Sol, Edmonton AB
  • Welcomed new retail clients, provided orientation and developed positive rapport
  • Assisted account holders, providing attention to detail to reach goals
  • Assisted with orders by phone and email, extending convenience to clients
  • Emailed invoices to account holders promptly
  • Maintenance freshness and cleanliness in showroom, bathrooms, warehouse for best presentation to clients

Education

Education
Jan 2011 - Jan 2013

Diploma

CDI College

Travel and Tourism 

Jan 2007 - Jan 2010

High School Diploma

Bellerose Composite High School

Basic High School Diploma 

Skills

Skills

Computer

Extensive experience with computers, I have the ability to learn computer systems at a fast pace.

Communication

Respectful, mature, clear, and focused