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Work History


Nov 2015Nov 2016

Costumer Service Representative & Operations Management

-Cash collection, Financial Reports, Pre-billing, Aged Balance.. etc
-Post-Contracts assignments and Costumer Service
-Purchasing orders and Clients Suppliers Relationship

-Center Management and Keep Up

-Invoices Processing and Handling (Clients/Suppliers)
-Brewing, Voice core and IT Pro set up & automatic switchboard

Vyvall SARL - Passage Fitness

Jan 2015 Jun 2015

Membership and sales consultant

-Clients contact, meetings and welcoming

-Site visits and Analysis of objectives

-Explanation of equipment, design and courses relevancy

-Advise and guidance

-Negotiations and contracts completion

-Follow up and events' marketing

University of Sunderland

Sep 2014 Nov 2014

Academic Department Officer

-Enrollments, mitigation forms, discipline supervisor and parents consulting
-Time tables creation, coordination of courses and supervision of tutors and students

Al Akhawayn University

Jun 2013Aug 2013

Finance Intern

-Students and Suppliers financial records

-Scorecards and dashboards 

Park Suits Hotel

Jan 2012Apr 2012

Finance Intern

-Financial reports including cash flows, profit and loss accounts

-Invoices editing and processing


Cardiff Metropolitan University / Prifysgol Caerdydd

Oct 2011Jun 2014

Bachelor Degree - British & Moroccan

Double degree in International Business Management

Cardiff, Wales. United Kingdom


Managerial Skills

Team Work, Analysis skills, Market Research, Team Leadership, Negotiation, Strategic Planning, Organisation

Computer Skills

Harvard Writing Style, Research Skills, and Microsoft Office


English, French and Arabic

Technical Skills

Brewing, Voice core and IT Pro set up

Automatic switchboard