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Work experience

Sep 1991Jul 2009

WIP Clerk

Charter Communications
  • Supported all departments to ensure that client needs were met through research, taking business orders, and developing rapport with team and clients.
  • Collaborated with contractors to resolve customer issues from beginning to end.
  • Maintained all aspects of office environment including handling multiple phone lines and multiple computer systems.
Sep 1988Sep 1991

Office Manager

Rainbow Carpet Cleaning and Dying
  • Handled payroll preparation and accounts payable/receivable and scheduled daily appointments.
  • Acted as liaison between owner and technician to resolve customer and contractor issues.
  • Prepared work and sales orders to ensure technicians' records were organized.
Aug 1986Sep 1988

Office Manager

Stadium Drive Apartments
  • Handled all aspects of resident certifications, rent collection and delinquent notices.
  • Coordinated MSHDA Section 8 for all tenants.
  • Managed payroll preparation, implemented company newsletter and composed monthly event calendar for tenants.


Associates in Business

University of Phoenix
  • Contemporary Business Communication
  • Criticial Thinking
  • Essentials of Managerial Communication
  • Cultural Diversity



Detail-oriented Office Manager with over 15 years experience in office administration, sales, marketing and client relations.  Ability to work on multiple projects using prioritization and delegation to ensure the timely completion of quality work while maintaining a positive attitude.

Key Qualifications

  • Team Builder
  •  Problem Solver
  • Computer Proficient
  • Excellent Communicator


According to STRENGTHS FINDER 2.0 by Tom Rath, my five greatest strengths are :

  • Restorative  - I enjoy the challenge of analyzing the symptoms, identifying what is wrong, and finding the solutions
  • Positivity -  I am generous with praise, quick to smile, and always looking for the positive in any situation.
  • Arranger - I enjoy managing all the variables, aligning, and realigning them until I've arranged them in the most productive configuration possible.
  • Responsibility - I have the ability to live up to my commitments and to see the completion of the project.
  • Developer - I see potential and possibilities, and strive to have all team members reach their success and goals.