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Summary

A personable, innovative, and detail oriented undergraduate student that offers:

·Excellent Customer Service Skills

·Professional Phone Etiquette

·Solid Cash Register/Financial Transaction Experience

·Proficient with Microsoft Office Applications

·Works Efficiently in a Fast-Paced Environment While Maintaining a Positive Attitude

Work experience

Jun 2010Present

Guest Service Agent

Sheraton San Diego Hotel & Marina

·      Ensures Customer Satisfaction mean while promoting the Brand

·     Interacting and Communication with our Guests

·      Crisis Management

·      Multi-tasking

May 2009Sep 2009

Lighting Designer

SeaWorld

·Tech I responsible for Lighting Design, operating spotlights and crewing Firework Shows

·Actively involved with stage set up and breakdown

References

Ellen Chang

Robert Trumper

Portfolio

Education

Aug 2007Present

Bachelor’s Degree

San Diego State University (SDSU)

·Demographic Research·Psychology ·Calculus     

·Statistics       ·Macro/Micro Economics