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Work experience

Apr 2009Present

Head of Front Desk

The Cheesecake Factory

I have been working for the Cheesecake Factory for a year and a half now. I began as a "runner" and seated our guests, but I now hold the Head of Front Desk position.  I have been promoted three times since April 2009 because of my ability to understand our company's goals and my efforts to achieve perfection.  I now facilitate tasks to co-workers and help develop schedules for front desk members. 

Mar 2007Mar 2009

Courtesy Clerk


I worked at VONS Company for two years, starting when I was 16 years old. I began as a bag boy and worked my way up to becoming a cashier as well as loading/unloading stock deliveries. This job revolved completely around customer service, and I was rewarded for my ability to interact with and solve problems for our guests. 


Sep 2009Present

Bachelor in Science of Business Administration

San Diego State University

I am currently in my second year at SDSU, majoring in Business Marketing. By the end of this academic year, I will have completed two business communication classes, a finance class, and a general marketing class. I maintain a 3.53 GPA and have received honor roll for my first two semesters. 


As a marketing major at San Diego State I will have the opportunity to take several marketing classes and gain knowledge and experience in this field. 
Customer Service
All of my work experience up to date has been related to customer service. One of my primary focuses at each company was to satisfy our guests and create a relationship with them. At both companies I have proven to show excellent customer service and have been promoted for it. 


To work for a company that will allow me to use my marketing skills to expand and develop the business.


I love all kinds of sports especially basketball and football. I play in adult men's leagues for both sports.


Jack Morgenstern

Mr. Morgenstern was my high school varsity basketball coach all four years. He has seen my ability to motivate and lead others. 

Dorene Shugrue

My mother's best friend and co-worker at Amylin Pharmaceutical. Dorene was at the hospital the day I was born and can tell you absolutely anything about me. This past month she moved to her home in Portland, Maine. 

Dawn Suda

Ms. Suda was my high school counselor. She knows my grades since I was in the 7th grade, and has witnessed my determination to succeed academically.