Head of Front Desk
The Cheesecake Factory
I have been working for the Cheesecake Factory for a year and a half now. I began as a "runner" and seated our guests, but I now hold the Head of Front Desk position. I have been promoted three times since April 2009 because of my ability to understand our company's goals and my efforts to achieve perfection. I now facilitate tasks to co-workers and help develop schedules for front desk members.