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Work experience

Jun 2005Present

Manager

Bassett and Talbert

While at work at Citgo gas station, I am responsible for motivating my team to maintain a clean, organized environment to maximize customer satisfaction.  I handle customer complaints seriously by actively listening and determining the best possible solution for their problem.  I manage financial profits at the end of the night by tallying totals from the cash drawers.  I also supervise daily cleaning by collaborating with the assistant manager.

Jul 2010Present

Volunteer

Lafayette Crisis Center

At the Crisis Center, I am obligated to think critically in emergencies to ensure the safety of a caller.  I am to establish rapport by using empathy and reflecting personal values of the caller and develop a sense of trust between us.  On shift, I am also responsible for organizing call logs (which I write), maintaining a clean facility by completing shift chores, and answering every phone call.

Education

Aug 2006Present

Bachelor's

Purdue University

A Showcase of my Work

Community Engagement

Skills

Leadership
As a manager at the gas station, I have to make sure that my co-workers complete all of the desired tasks and support customers at the same time.
Team-Collaboration
Throughout school I have had to work in groups.  I also work with two to three other people at the gas station and have to coordinate my work with them to ensure all the work is completed.
Time Management
I have maintained a part-time job throughout all of college.  This past year, I also started volunteering at the Crisis Center.  I had to be able to balance work, volunteering, and school.
Organization
At the Crisis Center, I was responsible for writing and filing call logs of the calls I took while on shift.  Also, at the gas station, I was required to tally financial profits at the end of the night and make a report for them.
Analysis
As a Sociologist, I am required to gather data and analyze that data to present it in an easy-to-read format for the public.  My four years of education give me a strong foundation.
Social Media
I am an avid user of social media websites such as Facebook, LinkedIn, and Twitter.

Skills

-Critical thinking in phone calls at the Crisis Center.

-Organizational skills learned through maintaining call logs at Crisis Center.

-Time management crucial to balancing school, a part time job, and volunteer activity.

Collaborated with team as manager of Citgo gas station.

An Abstract

This section asked for a summary. I wish I could write more for I feel like I have so much to share. Let's keep it short though, as a summary entails. I have superb listening skills, critical thinking capability, and leadership qualities developed through work experience, community involvement, and academic achievement. I also have great interpersonal skills learned through volunteering in my community.

I hope to acquire a job in which I can use these skills to help further my company to overall success.