- Delphi US-IN
- [email protected]
While at work at Citgo gas station, I am responsible for motivating my team to maintain a clean, organized environment to maximize customer satisfaction. I handle customer complaints seriously by actively listening and determining the best possible solution for their problem. I manage financial profits at the end of the night by tallying totals from the cash drawers. I also supervise daily cleaning by collaborating with the assistant manager.
At the Crisis Center, I am obligated to think critically in emergencies to ensure the safety of a caller. I am to establish rapport by using empathy and reflecting personal values of the caller and develop a sense of trust between us. On shift, I am also responsible for organizing call logs (which I write), maintaining a clean facility by completing shift chores, and answering every phone call.
-Critical thinking in phone calls at the Crisis Center.
-Organizational skills learned through maintaining call logs at Crisis Center.
-Time management crucial to balancing school, a part time job, and volunteer activity.
Collaborated with team as manager of Citgo gas station.
This section asked for a summary. I wish I could write more for I feel like I have so much to share. Let's keep it short though, as a summary entails. I have superb listening skills, critical thinking capability, and leadership qualities developed through work experience, community involvement, and academic achievement. I also have great interpersonal skills learned through volunteering in my community.
I hope to acquire a job in which I can use these skills to help further my company to overall success.