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Summary

Chris is a strategist who possesses the capacity to formulate unique business solutions for large key-to-the mission initiatives. He has a wealth of experience in steering business development and operational efficiency in senior management positions in the distribution and supply chain/logistics industry across multiple verticals, especially oil and gas, chemicals and FMCG.

Combines strategic thinking and cultural sensitivity to lead core staff. Possesses operational, organizational and financial performance skills, based on over 20 years of industry experience across several global regions . Inspired by seeking innovative ways, methods and avenues to deliver successful business goals. A multi-tasking expert with strong negotiation skills and critical problem solving abilities.Self-motivated professional who thrives in a challenging environment and works exceptionally well in high-pressure work environments.

Core Competencies:

  • Solid Management Skills
  • Analytical Skills
  • Strategic Planning
  • People Management and Development
  • Cross-cultural Competency and Interpersonal Skills
  • Communication Skills

Notable Contributions:

  • Constant target achievement, across sales and operations
  • Developed over $5 million in new business across all areas of logistics
  • Logistics consultant to Vietnam AMCHAM
  • Representative to SEIPI in The Philippines
  • 2 x Company set up in Vietnam, Direct Sales and eCommerce Logistics  

Work History

Nov 2015Present

General Manager

BDP International Ltd - Vietnam
  • Drive all areas of business in Vietnam for this global logistics company
  • Specialist development of the oil and gas vertical
  • Manage 3 multi purpose warehouses supporting global customers 
  • Implement SEA  strategic directions and initiatives
  • Pricing and Contract negotiation with all customers, also transport providers, air and ocean freight forwarders and airlines
  • Analyse all marketing, promotional and sales activity
  • Manage the yearly budgeting process for all entities
  • Establish regional business plan to create sustainable, profitable organisations.
  • Drive delivery excellence programs across the businesses, including: HR,  ERP and procurement team.
  • Implement change programs where required and coach and mentor all personnel 

Achievements:

  • Set up 3rd party distribution contracts direct with owners   
  • Developed new business worth over $550,000 per year in 1 year: distribution, customs brokerage and forwarding. 
  • Awarded Supply of the Year Award 2016 for DuPont.   
  • Logistics consultant to the AMCHAM Manufacturing Committee
May 2013Oct 2015

Operations Director

Indo Trans Logistics - Vietnam 

Targeted directly by ITL for a new position to work with SingPost to set up eCommerce service in Vietnam for Quantium Solutions. Then to bring cohesion and management improvement to all business units.  Managed a team of 15 in Freight Forwarding (Air and Ocean), Railway, Domestic Trucking, Brokerage and Warehousing.

  • Define KPI's and targets for all business units
  • Point of contact for all internal stakeholders to ensure proper management of commercial activities and sales agreements
  • Set up Oil and Gas division 
  • Continuous improvement of all operations teams and processes, ensuring best in class customer satisfaction.  
  • Engage with partner companies for joint bid requests
  • Put contingency plans in place for succession management for key management positions 
  • Manage the relationships between different Business Unit Managers.

Achievements:

Set up and launched Quantium Solutions Vietnam:
http://www.quantiumsolutions.com/vn-vi/

Quantium Solutions is an Asian last mile logistics company owned by Singapore Post.

Won various RFQ's working with partner companies ( ITL Keppel, ITL Mitsubishi )  

20122013

Consultant - Branch Manager

Sophie Paris

Set up the Hanoi branch for this Direct Sales company, set up the northern distribution network to the customer base. Recruited all key staff: Finance, Customer Service, Sales and Marketing and Warehouse/Operations 

Responsible for the strategic and business development of the branch. Full P&L respsonsibility, including operations capacity Set up all events and programmes to successfully launch the branch Manage.  Increase the effectiveness and efficiency of Admin, Finance, Sales & Marketing, Customer Services and Warehouse / Logistics through improvements to each function as well as co-ordination and communication between support and business functions.

Achievements:

  • Ensured a successful timely branch opening, within the budgeted costs.
  • Achieved consistent sales targets for the opening in line with the budget.
  • Set up the eCommerce delivery network in Northern Vietnam

Jan 2007Apr 2012

Country Manager

JVK International Movers - Vietnam
  • Responsible for  the countries performance whilst supporting  the Sales, Operations, Finance, Customs and Customer Service Functions for Vietnam
  • Restructured the management team in both Ho Chi Minh and Hanoi.
  • Plan and implement the companies vision, mission, values, competencies and strategies 
  • Set up the companies’ quality programs and procedures 
  • Manage the yearly financial plan, to ensure the achievement of current and future objectives in compliance with the expectation of the directors in terms of growth, profit generated and quality of service.

Achievements:

  • Promoted from Branch Manager Ho Chi Minh to Country Manager Vietnam
  • Hit annual revenue targets for both branches every year
  • Grew the business in Ho Chi Minh by an average 20% year on year
  • Grew the business in Hanoi by an average 18% year on year
Aug 2003Sep 2006

Sales Director - Global Customer Logistics

DHL Express Philippines

Went to the Philippines as part of the new country management team, had to restructure and turn around the logistics division in line with global standards. This included: Sales,  Change Management, People Management, Marketing  and PR Strategies 

  • Recruitment, facilitation, training and performance management of over 35 staff.
  • Set up  Bid Management Division for RFP response, using deck creation and other media. 
  • Responsible for the business development and strategic account management for DHL’s top 100 customer base in country.
  • Set up DHL’s logistics programs in the Philippines (Strategic Inventory Management Systems)
  • Full P&L responsibility.
  • Member of the Manila British Chamber of Commerce.
  • DHL representative on SEIPI

Achievements:

  • Increased revenue by over 20% and bottom line by 9% 
  • Gained Ford business for spare parts, converting it to a DTD (Direct to Dealer) programme, improving transit time by 24 hours
  • Gained Toyota inbound logistics  
Sep 2000Jul 2003

Industry Sales Manager

DHL Express Europe
  • Led the automotive division for DHL Europe, managing a portfolio of over $150 million accounts from OEM's to tier 1, 2 and 3 suppliers.
  • Directly managed a team of Regional Global Account Managers and Regional Business Development Managers 
  • Responsible for recruitment and training and development of various middle and senior management roles
  • Business Development Manager and country support for top accounts  

Achievements:

  • Implemented various regional logistics programmes including:
    • Ford VOR Spare Parts - European distribution
    • GM Customer Satisfaction Surveys
    • Ford European recall distribution 
May 1998Aug 2000

National Key Account Manager

DHL Express UK
  • Responsible for the development of a portfolio of accounts in the automotive sector, namely: Ford, General Motors, Unipart, Fiat and Rover Group. An annual turn over of 25 million UK Sterling 
  • Worked with the Field Sales Force in the country to develop national account programmes and contracts.

Achievements:

  • Increased revenue across the portfolio by over 15% in a 2 year period, also increasing profitability by over 6%  

Education

BBA