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Objective

Hardworking, quick-learning media enthusiast with an extensive background in mass communications and customer service. Searching for entry level position at in the broadcast or print media industry.

Work experience

Jun 2012Present

Medical Billing and Insurance Benefits Supervisor

Rinkov Eyecare Centers

Responsible for:

  • Implementing a company-wide insurance benefits verification system which was responsible for a large increase in front end revenue
  • Training new insurance department hires
  • Reconciling insurance payments, claims and adjustments
  • Posting manual EOPs and electronic remittance advise accounting for 75% of the revenue the insurance department handles, which is 25% of company revenue
  • Communicating with doctors and opticians about diagnosis code and CPT corrections.
  • Maintaining patient ledgers and EHR
  • Communicating with insurance companies
  • Advising store managers and patients about account balances
  • Researching claims
  • Leading a weekly team meeting and advising the insurance department employees regarding policy, procedure and workflow
  • Running reports detailing the workload of insurance benefits specialists and reporting to the insurance department manager on a weekly basis
Aug 2011Jun 2012

Medical Receptionist

Rinkov Eyecare Center

Responsible for:

  • Scheduling patients
  • Greeting patients
  • Answering phones
  • Distributing office communications
  • Verifying insurance eligibility and benefits
  • Maintaining electronic health records
  • Performing preliminary testing on patients
  • Increasing our social media presence
  • Preforming financial close out at end of day
  • Training new staff members
Sep 2006May 2012

On-Air Talent/Student

WNHS-LP

Responsible for:

  • Writing, editing, performing, and producing weekly one hour show
  • Co-writing, editing, co-hosting, and co-producing weekly two hour after school show
  • Calling play-by-play for basketball and volleyball games
  • Developing sponsor relations
  • Selling sponsorships
  • Recording, producing and editing community announcements and sponsorship acknowledgements
  • Engineering live broadcasts for basketball games
  • Uploading songs into music database
  • Maintaining Emergency Alert System logs
  • Training new class members
Apr 2011Jun 2011

Cashier

Follett University Bookstore

Responsible for:

  • Operating cash register
  • Providing customer service
  • Locating textbooks for students
  • Auditing buyback slips
  • Stocking books
  • Maintaining store appearance 
May 2010Jan 2011

Building Manager

Baker University Center
Responsible for:
  • Supervising student employees
  • Overseeing daily operations
  • Setting up rooms for conferences, banquets, etc
  • Meeting with clients before their event
  • Securing the building
  • Daily reporting to my supervisor on what happened during my shift
  • Setting up technology for conferences (projectors, mic's, etc)
May 2006Mar 2010

Crew Member

McDonald's
Responsible for:
  • Cashier
  • Grill area
  • Drive through area
  • Backer
  • Training new members
  • Cleaning
  • Late night duties (dishes, cleaning, running grill area or drive through area by myself)
Aug 2004Jun 2008

Choreographer's Assistant

Studio 3

Responsibilities included:

  • Helping teach choreography to students ranging from age three to age 13
  • Coming up with original choreography for jazz and lyrical dance routines
  • Stage hand
  • Costume and makeup assistance
  • Help design the recital (theme, line up, dates, program layout)
  • Help run stage rehearsals, dress rehearsals, and classes

Education

Sep 2008Present

Ohio University

Completed three years of in the Bachelors of Science program studying Journalism and Mass Communication

Feb 2013Present

BA Journalism and Mass Communication

Ashford University

Currently attending Ashford University online to complete my journalism degree

Aug 2004May 2008

Honor's Diploma

Newcomerstown High School

Elective Classes/Honors Classes:

  • Communication Arts
  • Sociology
  • Radio Broadcasting
  • AP Calculus
  • Advanced English I,II,III, and IV

Activities:

  • Marching, concert, jazz and pep band
  • WNHS-LP 105.7FM radio station 
  • National Honor Society
  • Teachers of Tomorrow
  • 4-H
  • Dance

References

Tracy Swank

Jeff Baker

Mary Lynn Berkshire

Shawn Dakin

Skills

Broadcasting Background
Proficient with: Cool Edit Pro Simian Natural Music    
Computer Skills
Typing- 65 WPM Email server experience Microsoft Office experience (Word, Excel, Power Point, Outlook) Blogging experience Internet research experience
Office Skills
Filing experience Multi-line phone experience Copy machine, scanner, fax machine experience