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Technical Expertise

  • Platforms: Windows 2000/2003/2008 R2/ XP/ Windows 7/ MAC OS,  Installation, Configuration, and Administration, SCCM 2007, SCOM, Sharepoint 2007
  •  Networking:TCP/IP, DNS, FTP, Telnet, SSH, Wireless Systems, LAN, WAN
  •  Languages: HTML, CSS, Scripting,C#, Powershell, Exposure to Objective-C
  •  Applications: AD, GPO, AGPM, vSphere, AdminStudio, MDT 2010, SCCM OSD, Fourwinds Interactive, Sleuth Kit, PTK, Autopsy, Metasploit,Scalpel.

Interest

Information Technology, Microsoft System Centers, Linux, Objective-C, Information Assurance, Network Forensics, Network Security, Data Mining, Social Engineering, Behavioral Science.

Summary

I am an innovative IT professional with over 12 years progressively challenging experience in the information technology field with a parallel increase in managerial responsibility. I have a proven ability to identify problems and determine the best course of action.

Work History

Feb 2008Present

Claremont University Consortium

•  System Administrator / SCCM Admin

  • Project Manager and Technical Lead for System Center Configuration Manager 2007.
  • Deployment and setup of SCCM from the ground up on live environment, server and client side.
  • Capable of streamlining IT operations with the goal of increasing efficiency, reducing overall expenses, and boosting profitability.
  • Provide level 3 Help Desk support to other IT staff and end users.
  • Implementation and deployment of Digital Signage software/hardware and image design.
Jun 2006Jan 2008

Panda Restaurant Group
  • System Administrator / Senior Staging Specialist
  • Programming POS software, maintain, and troubleshoot hardware, Sonicwall, VPN devices, Xpient POS systems.
  • Provide technical support including PC's, network devices, and POS systems to restaurant and support center associates.
  • Experience with NCR 7402/7443/7197, XPIENT solutions software, drive-thru equipment, back-office computer systems, kitchen display systems, sql servers/database, Touchscreens.
Oct 2005Jun 2006

Charter Communications
  • Network Installation
  • Resolved network problems/faults; escalate as necessary to appropriate parties.
  • Provide technical troubleshooting for residential cable modems, routers, as well as network security, web and DNS services.
  • Performed status monitoring of RF and data performance and further report and/or repair discrepancies.
  • Excellent troubleshooting skills; tenaciously committed to the thorough resolution of technical issues.
Jan 2000Nov 2005

Office Depot
  • Technology Specialist
  • Increase sales substantially through creative marketing.
  • Demonstrated high quality, results-driven, prompt, and professional customer service and support to instill confidence in technical advice and directions.
  • Obtained product distribution, displays, advertising, and proper merchandising.
  • Performed maintenance of personal computers and peripheral equipment, identifying problems and providing appropriate solutions.
Apr 1996Sep 1999

Fibre Containers Co.
  • Bobst Die Cutter / Post Gluer
  • Trained a team of 3 in Bobst platen die cutter, Post folder/gluer
  • Bobst die cutter operator.
  • Ensured efficient operation for, stock allocations, inventory controls, order picking and packing, and all aspects of shipping customer orders on a timely and cost effective basis.
  • Participated in all aspects of warehouse duties including stocking, pulling orders, and packaging.

Education

20002002

Mt. San Antonio College

Studied C-Sharp and Information Security and still continuing my studies and applying them to my current job.