Christopher Dixon

Christopher Dixon

Work experience

Work experience
Nov 2010 - Present

First Jersey Credit Union

Reception, Mail Processing and Distribution, Call Maintenance and Routing, Research and Analysis....


  • Credit Union History
  • Security
  • Financial Background and Processes
  • Credit Union Procedures

Software; Microsoft Word, Microsoft Excel, Portico

Jun 2010 - Present

Research Assistant(Pro-Bono)

Kessler Foundation
  • Assisting in the comprehensive research of data for inclusion in a sleep-study grant write-up
  • Data Management, Editing, Design and Administration

-Completed CITI Testing, Biological Research Basic Course

-Software: Endnote, SPSS, Excel 2007, Word 2007, Powerpoint 2007, Access 2007 Groupwise

Nov 2006 - Jan 2007

Accounts Payable Specialist(Analyst)

Toys R Us
  • Participated in project work for the Accounts Payable Department; troubleshooting payment errors and implementing corrections, developing and utilizing required databases, evaluating corporate software programs.
  • Consolidated financial data reports

Software: Microsoft Word, Microsoft Excel, Microsoft Access

Aug 2002 - Aug 2005

Senior Financial Services Specialist/National Accounts Coordinator

Verizon Wireless

National Strategic Accounts Coordinator(promoted August 26, 2004)

  • Assisted customers in multiple areas of service:  cellular phone activation (programming), first-level troubleshooting, research accounts, price plan presentation, required research and analysis, maintained and tracked shipments
  • Participated in group training, as well as extensive group performance planning.

              -  Software: Vision, CACS, Acss, OTS, Netace, Infomanager, IEX

Senior Customer Financial Service Specialist

  • Responsible for capturing $150,000 in monthly accounts payable
  • Negotiated payment terms and defined/collected payments from both customers and agents
  • Coordinated research with Treasury Department to insure actual collection of funds.
Feb 1999 - Nov 2001

IT Coordinator/Education Coordinator/Research Specialist

Cendant - Coldwell Banker

IT Coordinator (promoted May 13, 1999)

Coordinated activities of both IT Directors for Coldwell Banker and Century21

  • Designed and maintained databases, purchasing & travel research, special division projects (coordinated web site data, data access IDs, hardware shipments
  • Performed as Liaison to outside vendors, coordinator for department relocation, computertroubleshooting.
  • Performed role of Division Advocate of Information Protection Initiative.
  • Coordinated numerous research projects (web development, information management)

Software: Microsoft Word, Microsoft Excel, Microsoft Outlook

Corporate Education Coordinator – Coldwell Banker Division,

Northeast Region Education Department

  • Developed and coordinated all Northeast Region training activities
  • Maintained communications for all involved
  • Handled all logistics (accommodations, travel, necessary communication)and research needs.

Software: Microsoft Word, Microsoft Excel, Microsoft Outlook

Research Analyst - Coldwell Banker Division, Commercial Marketing Department

  • Compiled and analyzed data for nationwide commercial marketing study
  • Provided assistance in project development.
  • Maintained ongoing communications with Brokers, Regional Coordinators and Division Heads.

Software: Microsoft Word, Microsoft Excel, Microsoft Outlook

Aug 1996 - May 1999

Adjunct Professor(Evenings)

Essex County College(West Caldwell Campus)
  • Taught introductory business usage of PCs (Microsoft Office 97 – Word, Excel, PowerPoint and Access) and basic computer skills.
  • Developed curriculum and instruction plans, extensive communication with administration.
  • Tracked student progress for future curriculum development.
Nov 1996 - Jan 1999

Training Coordinator

AT&T Credit
  • Logistical planning – responsible for: Scheduling professional development classes, coordinating conference schedules, research as required for each training session, facility usage, travel arrangements, catering.
  • Maintained required department functions (budget, website, reference library, graphic design)
  • Assisted in training development.

Software: Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Microsoft Outlook, Adobe Photoshop

Jan 1995 - Oct 1996

International Client Services Export Documentation Coordinator

AT&T Global Commercial Markets
  • Processed documentation for shipping AT&T equipment to the Netherlands and the Pacific Rim
  • Coordinated shipments, computer support (MS Office) and information analysis
  • Communicated with customers overseas and AT&T export staff
  • Research and analysis of internal shipping trends

Software: Microsoft Word, Microsoft Excel, Microsoft Outlook


Aug 2003 - May 2005

Masters Pre-Requisite Coursework

Montclair State University

Completed pre-requisite coursework for Masters Degree in General Psychology





Microsoft Outlook

Editing, Proofreading

Microsoft Access 2007

Microsoft Powerpoint 2007

Microsoft Excel 2007

Microsoft Word 2007


Aug 2010 - Present

CITI Testing, Biological Research Basic Course

Collaborative Institutional Training Initiative
Jan 2011 - Present

Microsoft Access 2007, Introduction

Jan 2011 - Present

Microsoft Access 2007, Advanced