Mark Witzel

Professional Summary

A seasoned information technology professional with over 20 years of experience designing and implementing state-of-the art technology solutions to support the business strategy. An established track record of bringing in projects on time and under budget. Summary of qualifications include:

  • Systems Analyst/Project Management
  • Requirements Gathering and design
  • Systems Architecture
  • Infrastructure Management
  • Microsoft Certified Systems Engineer
  • Microsoft Certified Database Administrator
  • Computer and systems support
  • Windows, Unix/Linux, Infrastructure
  • SQL and relational Database
  • Security and network auditing

Work History

Work History
2010 - Present

Systems Architecture Consultant

TEK Systems at First Quality
  • Participate in the planning and migration of legacy systems to state of the art datacenters.
  • Implement Windows server infrastructure (2008 R2), AD, SharePoint, Exchange 2010, Lync
  • NetApp SnapManager products, VSC\SMVI, SM of SQL, SM for SharePoint, SM for Oracle
  • VMware 4.1Infrastructure on Cisco UCS Hardware with NetApp storage (NetApp Cisco FlexPod)
2009 - 2010

Senior Operations Manager

eMoney Advisor
  • Managed hosted software environment serving financial advisors and insurance companies.
  • Managed a team that supports technology infrastructure of office and remote datacenter.
  • Implemented Server Virtualization and storage reducing hardware and maintenance costs 25-30%.
  • Maintained system security and compliance.
  • Implemented processes and software to improve service delivery by 15-20%
2006 - 2009

Director of Technology

National Association of Colleges and Employers
  • Built an energized team that developed new applications to meet business needs and support organization infrastructure.
  • Responsible for system design, programming, telecommunications, web sites and content management systems and staff. (Windows/Linux/VMware 25+ Servers)
  • Implemented technology security, disaster recovery and business continuity plans.
  • Installed VMware server virtualization and reduced hardware and maintenance budget by 50%.
  • Negotiated academic software pricing cutting software costs by 70%.
  • Implemented a VoIP system with added features to improve customer service.
  • Negotiated data connectivity contracts and reduced costs 50% saving enough to pay for phone system in four years.
  • Sourced and implemented Ektron web content management system enabling the organization to update websites resulting in reduced staffing costs.
  • Implemented a Web 2.0 social media strategy to provide tools that increased customer value.
  • Conducted technology needs assessments and prepared overall project recommendations
  • Managed the development of .NET Web based business applications.
  • Conducted requirements gathering and developed test plans for application development.
  • Developed .NET C# web based business applications
  • Maintained Microsoft Dynamics GP accounting systems.
  • Implemented Inter-Tel 5000 VoIP phone system.
  • Administered MS SQL Server 2005/2008 databases.
2001 - 2006

Sr. IS Analyst

IKON Office Solutions
  • Developed technical specifications for Web Based initiatives.
  • Managed the coordination of offshore resources.
  • Managed a 100+ Intel Windows server web farm infrastructure including load balancing devices. (Windows NT/2000/2003)
  • Architected and implemented multi-tiered application environments. (Interworld, Weblogic)
  • Implemented customer facing and internal web sites.
  • Implemented and supported organizational Stellent document imaging platforms.
  • Developed Network, security, and availability monitoring procedures for high availability customer facing web applications and developed security policy.
  • Responsible for managing Oracle and MS SQL Server databases that support web based initiatives.
  • Consolidated servers to virtual servers (VMware) reducing hardware costs by 30%.
  • Aided in the development of the Sarbanes-Oxley control matrix for organizations critical web applications.
  • Member of the corporate Sarbanes-Oxley Peer testing team to test IT application controls, and performed application testing with KPMG and PWC auditors.
1997 - 2001

Network Services Manager

http://www.harleysvillegroup.com/
  • Developed Web based business solutions adhering to the Software Development Life Cycle.
  • Implemented network infrastructure and client systems four months early and under budget.
  • Support of server infrastructure consisting of over 60 Intel based serversrunning Windows.
  • Managed 5-10 person support staff
  • Procured equipment and software for the organization.
  • Managed Disaster Recovery Procedures and developed security policy and standards for network usage.
  • Managed software licensing agreements
  • Scheduled and managed equipment and software deployment.
  • Managed vendor relationships
  • Project manager for SAN implementation project.EMC and Dell storage devices.
  • Implemented Exchange Mail system NT Domain structure
  • Integrated Netware Servers from acquired companies into Windows NT Network
  • Setup centralized Microsoft Windows based DHCP and DNS servers
  • Implemented Company Internet connection and Microsoft proxy servers
  • Earned bonuses in 1998 and 1999 for exceptional performance.
1996 - 1997

Network Administrator

Brandywine Asset Management and Spree.com
  • Responsible for all IT projects.
  • Administrator network consisting of Windows NT, Netware, and Sun servers.
  • Maintained 7X24 critical trading systems.
  • Maintained Exchange mail system.
1995 - 1996

Technical Support Specialist III

Jacobs Engineering Group
  • Responsible for the installation and support of engineering application software
  • Implemented Windows Server Infrastructure and supported NetWare infrastructure
1991 - 1995

Sr. Technical Support Specialist

Wetherill Associates Inc.
  • Supported all desktops and network operating systems.
  • Administered UNIX network.
  • Developed software for automated testing systems for automotive electrical parts.
1987 - 1991

CAD/CAM Network Administrator

Welex Inc.
  • Supported IT systems required for the design process of plastics processing machinery.
  • Developed engineering applications.
  • Administered UNIX network

Education

Education
1990

Associate in Applied Science

Certifications

Certifications

NetApp Certified Data Administrator (NCDA)

NetApp

Stellent CMS Administrator

Stellent

Aptify Administrator

Aptify

Aptify Developer

Aptify

Kofax Certified Solution Provider

Kofax

MCP SMS 2.0

Microsoft

MCDBA

Microsoft

MCSE

Microsoft

Network+

CompTIA

Security+

CompTIA