Mark Witzel

Professional Summary

A seasoned information technology professional with over 20 years of experience designing and implementing state-of-the art technology solutions to support the business strategy. An established track record of bringing in projects on time and under budget. Summary of qualifications include:

  • Systems Analyst/Project Management
  • Requirements Gathering and design
  • Systems Architecture
  • Infrastructure Management
  • Microsoft Certified Systems Engineer
  • Microsoft Certified Database Administrator
  • Computer and systems support
  • Windows, Unix/Linux, Infrastructure
  • SQL and relational Database
  • Security and network auditing

Work History

Work History
2010 - Present

Systems Architecture Consultant

TEK Systems at First Quality
  • Participate in the planning and migration of legacy systems to state of the art datacenters.
  • Implement Windows server infrastructure (2008 R2), AD, SharePoint, Exchange 2010, Lync
  • NetApp SnapManager products, VSC\SMVI, SM of SQL, SM for SharePoint, SM for Oracle
  • VMware 4.1Infrastructure on Cisco UCS Hardware with NetApp storage (NetApp Cisco FlexPod)
2009 - 2010

Senior Operations Manager

eMoney Advisor
  • Managed hosted software environment serving financial advisors and insurance companies.
  • Managed a team that supports technology infrastructure of office and remote datacenter.
  • Implemented Server Virtualization and storage reducing hardware and maintenance costs 25-30%.
  • Maintained system security and compliance.
  • Implemented processes and software to improve service delivery by 15-20%
2006 - 2009

Director of Technology

National Association of Colleges and Employers
  • Built an energized team that developed new applications to meet business needs and support organization infrastructure.
  • Responsible for system design, programming, telecommunications, web sites and content management systems and staff. (Windows/Linux/VMware 25+ Servers)
  • Implemented technology security, disaster recovery and business continuity plans.
  • Installed VMware server virtualization and reduced hardware and maintenance budget by 50%.
  • Negotiated academic software pricing cutting software costs by 70%.
  • Implemented a VoIP system with added features to improve customer service.
  • Negotiated data connectivity contracts and reduced costs 50% saving enough to pay for phone system in four years.
  • Sourced and implemented Ektron web content management system enabling the organization to update websites resulting in reduced staffing costs.
  • Implemented a Web 2.0 social media strategy to provide tools that increased customer value.
  • Conducted technology needs assessments and prepared overall project recommendations
  • Managed the development of .NET Web based business applications.
  • Conducted requirements gathering and developed test plans for application development.
  • Developed .NET C# web based business applications
  • Maintained Microsoft Dynamics GP accounting systems.
  • Implemented Inter-Tel 5000 VoIP phone system.
  • Administered MS SQL Server 2005/2008 databases.
2001 - 2006

Sr. IS Analyst

IKON Office Solutions
  • Developed technical specifications for Web Based initiatives.
  • Managed the coordination of offshore resources.
  • Managed a 100+ Intel Windows server web farm infrastructure including load balancing devices. (Windows NT/2000/2003)
  • Architected and implemented multi-tiered application environments. (Interworld, Weblogic)
  • Implemented customer facing and internal web sites.
  • Implemented and supported organizational Stellent document imaging platforms.
  • Developed Network, security, and availability monitoring procedures for high availability customer facing web applications and developed security policy.
  • Responsible for managing Oracle and MS SQL Server databases that support web based initiatives.
  • Consolidated servers to virtual servers (VMware) reducing hardware costs by 30%.
  • Aided in the development of the Sarbanes-Oxley control matrix for organizations critical web applications.
  • Member of the corporate Sarbanes-Oxley Peer testing team to test IT application controls, and performed application testing with KPMG and PWC auditors.
1997 - 2001

Network Services Manager
  • Developed Web based business solutions adhering to the Software Development Life Cycle.
  • Implemented network infrastructure and client systems four months early and under budget.
  • Support of server infrastructure consisting of over 60 Intel based serversrunning Windows.
  • Managed 5-10 person support staff
  • Procured equipment and software for the organization.
  • Managed Disaster Recovery Procedures and developed security policy and standards for network usage.
  • Managed software licensing agreements
  • Scheduled and managed equipment and software deployment.
  • Managed vendor relationships
  • Project manager for SAN implementation project.EMC and Dell storage devices.
  • Implemented Exchange Mail system NT Domain structure
  • Integrated Netware Servers from acquired companies into Windows NT Network
  • Setup centralized Microsoft Windows based DHCP and DNS servers
  • Implemented Company Internet connection and Microsoft proxy servers
  • Earned bonuses in 1998 and 1999 for exceptional performance.
1996 - 1997

Network Administrator

Brandywine Asset Management and
  • Responsible for all IT projects.
  • Administrator network consisting of Windows NT, Netware, and Sun servers.
  • Maintained 7X24 critical trading systems.
  • Maintained Exchange mail system.
1995 - 1996

Technical Support Specialist III

Jacobs Engineering Group
  • Responsible for the installation and support of engineering application software
  • Implemented Windows Server Infrastructure and supported NetWare infrastructure
1991 - 1995

Sr. Technical Support Specialist

Wetherill Associates Inc.
  • Supported all desktops and network operating systems.
  • Administered UNIX network.
  • Developed software for automated testing systems for automotive electrical parts.
1987 - 1991

CAD/CAM Network Administrator

Welex Inc.
  • Supported IT systems required for the design process of plastics processing machinery.
  • Developed engineering applications.
  • Administered UNIX network



Associate in Applied Science



NetApp Certified Data Administrator (NCDA)


Stellent CMS Administrator


Aptify Administrator


Aptify Developer


Kofax Certified Solution Provider