A senior executive in the Human Resources field currently relocating 'home' from Europe to Sydney Australia. Exploring career opportunities in either the manufacturing, services or fast moving consumer goods industry sectors
Aug 2007 - Nov 2009
Global Vice President Talent Management
DHL is the global market leader of the international express and logistics industry offering expertise in express, air and ocean freight, overland transport, contract logistic solutions as well as international mail services.DHL Express operates in more than 220 countries and territories worldwide, employs more than 100,000 staff and posted revenues in excess of €13.9 billion in 2008.
Reporting to the Executive Vice President Human Resources for DHL Express, the role leads the design, development and implementation of leading edge talent development initiatives which are aligned to the needs of the business.The role is also responsible for creating tools that enable the business to accurately predict and plan the talent requirements of the future and assess the effectiveness of development initiatives through the talent development scorecard.The role actively manages all aspects of succession planning, career planning, performance appraisal and ‘potential’ reviews of employees across the network.
·Designed & implemented a number of low cost and practical on on-the-job development products that support development of key talent
·Designed and implemented a talent development scorecard – utilising data available through Motiv8 on line, which tracks development activity for high potential executives.
·Developed a workforce planning tool that enables business units to accurately anticipate and plan for expected talent shortages.
Apr 2006 - Jun 2007
Regional VP Talent Management
DHL Express - Asia Pacific
Reporting to the Senior Vice President Human Resources for DHL Express Asia Pacific, the role held similar accountabilities to the former position, with responsibility limited to the Asia Pacific region.
·Designed & implemented a bottom up panel review process enabling better succession management decisions across the region.
·Influenced the Asia Pacific Management Board (APMB) to allow Deputy Country Manager's (DCM’s) with 12 months in role to apply for country management roles.Also successfully recruited 3 DCM's in phase II (2 of whom were external to the Company).
·Documented and implemented a revised Asia Pacific recruitment policy which provides for more visibility of vacant key positions.This necessitated the formation of an AP ‘jobs portal’ on the intranet.
Sep 1998 - Apr 2006
Area HR Manager - South Pacific
DHL Express - Oceania
Reporting to two Area Directors, with a functional reporting line to the Senior VP, Human Resources Asia Pacific, the Group Human Resources Manager was a catalyst for change whilst maintaining a core cultural set that made DHL a unique place to work.
Initially I was appointed to the role of Human Resources Manager for DHL Express, Australia, which at the time employed 550 staff and revenue of approx €60 million.Since that time, my role expanded to support additional business units (Danzas Air and Ocean and Global Mail), and additional countries (Papua New Guinea & the Pacific Islands) with a strong functional activity for the New Zealand business unit.The combined headcount became 2,200.
In January 2005, the company formed a joint venture with NZ Post that saw an additional 2,000 employees & contract drivers added to the group.The combined revenue of these business units was €640 million/ year with a total headcount of 4,200 employees.The role managed a team of 16 Human Resources and payroll specialists and was responsible for all facets of the Human Resources function.
·Designed and implemented the introduction of a personnel cost review (PCR) process which saved more than €1 million in its first year in personnel costs.The PCR’s also focused line managers on performance management and streamlining organisation structures to support the evolving needs of the business.
·Successfully negotiated and finalised a protracted industrial dispute with key owner drivers.
·Designed and implemented an executive development programme (in conjunction with the Australian Graduate School of Management) tailored to the needs of the Asia Pacific Management Board (APMB) and their line reports.The programme has been very successful and now forms part of the DHL professional development curriculum in Asia Pacific.
·As a respected leader within the Australian and New Zealand business units, I was appointed to the Company’s mergers and acquisitions team (one of four key functional members).This team was formed to carry out two strategic due diligence reviews; the potential acquisition of Startrack Express and the creation of the joint venture with NZ Post.
·Rebuilt the Australian payroll function after it collapsed in January 2005 this year when the CFO abruptly left the Company. This involved the stabilizing of the computer software system along with the termination and re hiring of most payroll staff.