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Work experience

Apr 2012Jan 2013

Sr. Executive / IT Recruiter

Mint RPO Pvt. Ltd

At Mint RPO, I was Hired as Team Lead Recruitment. I handled 2 Major Accounts for Mint RPO for Executive Recruitment and Business Development.

Ino-Media - Executive Staffing Firm :-

  • Lead the Excutive Recruitment Search for InoMedia
  • Recruited for Verticals : BFSI, High Tech, Telecom, ITO, BPO, Life Sciences, Semi Conductors, Automotive.
  • Recruited for Desginations: Pre-Sales Engineer, Project/Program Managers, Engagement Managers, Account Managers, Sales Directors, AVP, VP, Client Partner
  • Recruited for Clients: Genpact, TCS, Infosys, HCL, Tech Mahindra, Aricent and Wipro.
  • Recruited Candidates primarily via LinkedIn ( Non Traditional Search Methods)
  • Sourced Candidates via Job Boards - Monster & Ladders
  • Led everyday status call with the Client.
  • Interacted with the Client as in when recived a new requirement.
  • Sent Daily Submission report to the Client.
  • Daily target of 2 Submissions per day.
  • The Account for Ino-Media started on Success Base agreement, but post my appointment, made the Account a Billable Seat and also acquired for 4 more seats and 2 Seats for a Temp hiring project for Cisco.

ANI Staffing : Sales and Business Development Manager/ IT Recruitment

  • Responible for New Logo Acquisition for ANI Staffing Solutions.
  • Developed Sales Plan for ANI.
  • Targetted Fortune 500 to SMB Companies.
  • Co-ordianted with Decision makers for an appointment.
  • On call Presented to them our Staffing Services. Used SPIN and FAB.
  • Led a Strategic Email Campaing for Lead generation.
  • Divided Email Campaing in phases and crafted responses according
  • Customized Sales strategy as per the Lead/ Targeted Client.
Nov 2009May 2012

Sr. Recruiter/Sales Manager

Unbounded Solutions
  • Recruit/Market IT Consultants/Technologies in the US IT Market.
  • Hire Technical Consultants for Technologies like MOSS/Documentum/iPhone/Exchange on our W2 and then also Market them for Contractual Projects.
  • Marketed Consultants with a TAT of 1 Week Per Consultant.
  • Managed and Sold 4 Consultants simultaneously.
  • Recruited and Marketed GC's, EAD's , TN's, US Citizens and H1B.
  • Help IT Professionals getting a Project, by talking directly to CTO's and Head of HR for any given company.
  • Discussing their SOW and pitching our services based on the needs and budget.
  • Market iPhone Developers, Exchange Consultants, SharePoint Consultant and Documentum Developers.
  • Present our best Consultant to the Client based on their needs and Budget.
  • If the discussion goes well, setup a Technical Discussion with the Clients Tech Team/Architects, to discuss SOW.
  • Discuss rates with the Clients HR/Head of HR and then oversee the Contract paperwork.
  • Achieving Monthly Target of Revenue $4500 an hour.
  • Keeping the Team Technically Updated on Technologies like SharePoint 2010, Exchange 2010, Documentum and iPhone Development.
  • Training New Hires on joining.
  • Managing a team of 7 Sales Associate and reviewing their performance, to make sure they are placing consultants quickly.
  • Monitoring their calls and giving them feedback
  • Helping them achieving their Sales target, through Data Analysis
  • Taking weekly meetings for performance reviews.
  • Conducting Triages on New Technical Updates
  • Conducting Technical Training for the team as per the process requirement.
  • Motivating the Sales Team to perform their best every day.
  • Reviewing and Maintaining Call Quality.
  • Leading Daily Scrum Meetings and discuss Daily performance and Projections for the day.
  • Listening to calls of the SA's and giving them feedback accordingly.
  • Having 1x1 sessions with the SA's every 2 weeks.
  • Doing Bottom Quartile Management.
  • Calendaring the day for the SA's and monitoring that the Calendar Schedule is adhered.
Nov 2006Sep 2009

Technical/Sales Lead

Sutherland Global Services
  • Handling a team of 21 Engineers of MS Vista. /XP Tech and Sales Agents
  • Helping the Support Engineers with Technical and Process related queries
  • Having a one on one discussion with them on a weekly basis, related to their Performance and resolution. Rate and sales.
  • Helping Associates Sell Products like - Switches, Manageable Switches, Routers and Computer HW and Networking Devices.
  • Holding Triages based on the Top Call Generators for the team based on Daily Call reports.
  • Training agents on Sales and up selling.
  • Delivering Triages on Selling Technique like : FAB - Feature - Advantage- Benefit
  • Generate Sales leads by pitching to the customer as per need and then transfer the call to Sales Team to close the deal.
  • Provide training to team when required. Updating the team with the latest technical and process updates and sales update.
  • Auditing at least 2 calls per day and giving feedback based on the technical form.
  • Maintain a Not Resolved and Escalation Analysis tracker on a daily basis and discuss the same with the team and develop a plan of action to curve down the same.
  • Training the agents based on the Analysis done.
  • CSAT and HR Target 80%. Helping the team achieve those targets by enhancing their technical abilities and keeping the team posted on process updates and ensure that that the process is followed.  Helping Team achieve, sales target. Sales Target of $50 per call.
  • Helping the bottom Quartile agents cope up by giving them feedback based on different Analysis.
  • Taking Supervisory calls.


Mar 2005Present


Sydhenam College


Team Management
Rostering, Breaks Management, Conflict Management, Job Enhancement. Role Allocation. Grooming for Next Level. Profiling, Feedback, Time Management.
Training New Hires
Designing New Hire Training Programs, Buddying, Feedback, Quality Checks, Assessments, Conducting Triage's, Process Updates.
People Management
I have over 4 years plus of experience making Presentation for all level audiences. From Trainees to Senior Management. I am a firm believer that one must posses good Presentation Skill, if one has to sell any Idea to any type of Audience. In my Career, I have used PPT, Toon Presentations and Mind Mapping for Presentation purpose. I am always looking out for new methods of Data and Idea Presentation.
Data Analysis
Bottom Quartile Management, Root Cause Analysis, Trend Charts, Pareto, 7 QC Tools.
Business Development
Have Developed Sales Strategies for Bench Sales of Non-ERP Consultants and also Have Done Business Development for Recruitment Companies for New Logo Acquisition.
IT Recruitment
Lead Generations, Networking, Collateral, Email Campaigns, Cold Calling.
Bench Sales
.Net, MOSS, SharePoint, Documentum, iPhone, Android, Exchange. C2C, CTH.
Executive Recruitment
BFSI, Healthcare, Life Sciences, Manufacturing, High Tech, Telecom, Retail, ERP. Linkedin, Twitter and other Social Media Search Methods.


Reading Books, Researching, Playing Games, Networking.


  • Experience in IT Consumer End support/IT Sales (Consumer )
  • Experienced in Lead Generation and Sales Hand off.
  • Experienced in Sub-Sales ( Talent Management ) / Resource Management.
  • Technical know how of Networking Cables/Switches and Routers.
  • Experienced in Training and Managing a Sales team and motivating them to attain and extract desired revenue.
  • Have generated revenues from $10000 to $422400 average on a Monthly basis as a Bench Sales Team Lead.
  • Defining Business Process for Resume Marketing Process.
  • Experienced in Executive Recruitment - BFSI, Healthcare, High Tech, Teleocom. Life Sciences, Retail, Utilities.
  • Also Recruited and Worked on IT Positions: Sharepoint, Documentum, iPhone & Android, Adobe CQ, ATG, Exchange, Ect.