Work History

Work History
Jun 2014 - Sep 2014

Deputy Manager - IT Supervisor

E-MART (Electronics Mega store)

IT Retail Supervisor and Deputy Manager at Emart showroom from 6/2014-9/2014. 

Jul 2010 - May 2014

Deputy Manager - IT Supervisor

Smart buy (Rawan mall-Taj Mall-Cozmo Branch)

- Sales Representative in (Technologies & Communications Department)

 (From 7/2010 To 3/2012).

 -Technologies and Communications Supervisor from 3/2012 - 5/2014.

 -Deputy Manager and IT supervisor at smart buy University Street Branch from 4/2012-1/2013.

 -Deputy Manager and IT supervisor at smart buy Taj mall branch from 1/2013-4/2013.

 -Deputy Manager and IT supervisor at smart buy Cozmo branch(7th circle) from 4/2013 – 2/2014.

Smart COM Sales:

Mobiles – telephones – Printers & fax machines – networking and much more…..

 Smart Tech Sales:

Laptops – desktops – office automation equipment and much more….

Apple sales: Ipods, Ipad, iphone, Macbook (pro,air…etc),imac….etc

Main Tasks:

1-Make weekly promotion for Smartbuy Company.

2-Participation with Smart buy teams in yearly stock take.

3- Technical support and consultation for Softwars , hardwares and Networks. 

4-Provide solves to costumers when they have Technical problems.

5- Effective action with smart buy customer care when they need.

6-Make orders purchasing for a new items when needed.

7- Control and distribution functions of team work.

8-Plans and prepares work schedules and assigns employees to specific duties. Schedules break periods, work hours, and vacations.  9-Trains staff on store policies, department procedures, and job duties. 10-Orders merchandise and supplies, or prepares requisitions to replenish merchandise on hand.

11-Prepares and monitors sales, Inventory and customer complaints reports.

12-Listens and answers customer's complaints and inquires.

13-Examines returned merchandise, and amicably resolves problems to restore and promote good public relations.

14-Plans and directs staff preparing, merchandise and promotion displays. 

15-Utilizes resources to obtain customer feedback regarding own and competition product and price information including conducting market visits.

16-Reports results to management for action. Monitors and evaluates location staff performance and training needs.

*Have a Certificate  Award 2011 in sales/operation department

Awarded in: 20th august 2011

Oct 2008 - Jan 2010

IT Executive Officer

Diamond Corona(IT solution) Company

Main Tasks:

  • IT Executive Officer & Maintenance Manager.
  • VOIP (Telecommunication project in jordan called GS phone technology).
  • Sales man between (JCS (ISP) co – Diamond Corona co) // jcs:- Jordan cable services .

 

Jun 2008 - Dec 2008

Technical Support Officer

Computer Science Home Company

Hp-Compaq Authorized Dealer

Main Tasks:

  • Maintenance Hp-Compaq computer & HP server.
  • Handling Microsoft systems and installing.

Education

Education
Dec 2004 - Jun 2008

Bachelor of computer science (IT)

Al-Hussein Bin Talal University- Ma'an
Jan 2004 - Dec 2004

High School

MA'DABA Secondary School