Mustafa Kondkar

Mustafa Kondkar

Work History

Work History
May 2011 - Present

Business Development Manager

National aircon & Sahyadri Furniture & Micromatic engineering
Incharge of Business development of Sahyadri furniture, National Aircon & Micromatic engineering Meeting or exceeding monthly performance targets and goals as determined including working with multiple departments to ensure targets are being met, finding problems as they arise, and fixing those problems.Driving revenue and conversion for the division.Assisting sales people on visits. managing a team, Acting as a technical trainer and resource to the Sales Advisor team. detailed knowledge of products and process, installations, Repairs,Hiring, educating, stimulating, and guiding each Field Manager and Advisor to meet or exceed goals. Leading weekly sales meetings to discuss strategy, competitive differentiation, selling skills, etc.Meeting with Sales Management team weekly to present accurate reports.Operating sales and service team which includes working with internal managers to coordinate sales and operations processes including customer acquisition group, logistics, call center, etc.
Jul 2008 - Feb 2011

Customer Relations Executive

Hutchison 3G
May 2007 - Jun 2008

Customer Service Associate

Sutherland Global Services
Joined HP Home & Home office Store U.S as a customer service executive, was responsible for handling inbound calls from US for HP home and home office store, we were responsible of addressing customer queries and cross selling HP products to the customer which included all HP products, we had a monthly target of $100000 per month and i exceeded the the target every month hence was promoted to sales coach for the Sales after Support business. My role was changed to that of a Team Sales Coach (mentor) was responsible for the Sales performance of Sales after service.
May 2002 - Apr 2007

Business Development Executive

National Refrigeration
sales of refrigeration and Airconditioning products and spares management of relations with dealers and motivating them setting targets for dealers driving institutional sales in Goa managing purchase operations to save costs

Education

Education
1999 - 2002

Bachelor of Arts (B.A.)

University of Mumbai
1996 - 1998

12 std

University of Mumbai
1986 - 1996

10 STD

Manovikas ICSE English School Goa

Skills

Skills

Outsourcing

International Sales

Operations Management

Strategic Partnerships

Account Management

Service Management

Consumer Electronics

FMCG

HVAC Controls

Procurement

Purchasing

Refrigeration

HVAC

PPC

Web Marketing

CRM

Sales Operations

Sourcing

Recruiting

Team Building

Marketing Strategy

Selling

Negotiation

B2B

Business Analysis

Product Management

Customer Experience

Direct Sales

Product Marketing

Lead Generation

Competitive Analysis

Customer Retention

Sales Management

Sales Process

Market Research

Call Centers

Vendor Management

Management

Telecommunications

Long-term Customer Relationships

Customer Service

Distribution Analysis

FMG distribution

Pre-sales

Supply Operations

AMC

Service Contract

Business Development

Marketing

Sales