Mustafa Al-Marzooq

Customer Service Supervisor 

Summary

A Customer Service Supervisor  well-qualified by experience and results-oriented by nature. 

Work History

Work History
Nov 2012 - Present

Customer Service Supervisor 

Alahli Bank

I started at Alahli Bank as a Customer Service Representive and was quickly promoted and trusted to take on the role of Customer Service Supervisor.

Basically, I counsel clients and customers in their selection of financial products in order to meet their financial planning and banking needs.  Guaranteeing the customer's satisfaction and stability with our bank whether I was creating and processing the client's account or assisting them in fill up a basic application. 

I have consistently met and exceeded my monthly quotas and standards of  customer care that depend on several factors of evaluations.  

Co-Op Training

Tawuniya insurance company

Education

Education
2012

Business Banking 

Institute of Public Administration

The Business Banking diploma prepared and equipped me with the fundamentals of business management with specific emphasis on Banking and Finance. At completion, I was able to understand the theoretical and practical aspects of banking and finance in Saudi Arabia, it also helped in my understanding of the complex business and managerial challenges in the cosmopolitan financial business environment. Add Section