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Murari kumar

Support Engineer ( IT )  Total Experience : 11 Years & 6 Months

Education

Feb 2012Apr 2014

BCA

Sikkim Manipal University

Bachelor of Computer Application

May 1993Jun 1995

Intermediate

Tilka Manjhi University

Science

May 1993May 1993

High School

A.D.L Society High School

10th

Certifications

Mar 2012May 2012

MCP

Microsoft

Microsoft Certified Professional

Mar 2013May 2013

VMWCPDCV

VMWare

VMWare Certified Professional-Data Centre Virtualization.

Work History

Apr 2002Dec 2004

Sr. Technician

Tacker Technologies Ltd

Visiting Site Survey and Coordinate with Clint to preparing Project Diagram

Laying of UTP and Fiber Optic Cable and Testing

Apr 2007Present

Customer Support Engineer

Total Sourcing Solutions LTD. Client is HCL Technologies LTD

Managing HCL  Data Centre.  Server Hardware and Network  Cisco Switch,  Wi-Fi, AVAYA IP Phone

Technical Skills

6
Operating Systems: Microsoft Windows 98/2000/XP SP2, SP3, VISTA, Windows 7, Windows 8, Windows 10, Microsoft Windows Server 2000 Family SP4/2003 R2/2008, 2012.

   

  • Configuration of E-mail.
  • Printer:
  • Installation and configuration of Printer.
  • Configure LAN Printer.
  • Hardware:
  • Maintenance of Server Hardware like:-Dell 2950, Dell R710, Dell 2850, Dell 1950,  Dell R910 ,  Dell R 820, HP DL380, HP DL580 G2, HP DL 380 G4, Sun Chassis Dell Blade Chassis 1000 etc.
  • Software :
  • Upgrading Firmware , BIOS , LAN Driver , Configure RAID Controller in the BIOS Setup Utility
  • Network :
  • Configure  and installation of  Cisco L2 Switch , Router , Wi-Fi , IP Phone
  • Installation of modem and configuration of Internet





Professional Experience

  • Maintenance of server hardware Like: - Dell 2950, Dell R710, Dell 2850, Dell 1950, HP DL380, HP DL580 G2, HP DL 380 G4 etc.
  • Provided technical support for internal customers.
  • Racked and cabled all equipment.
  •  
  • Familiarity with Data Centre power, cooling, cabling, as well as other Infrastructure issues.
  •  
  • Maintenance of Sun server hardware like SAN Storage, Sun Chassis etc.
  •  
  • Providing hardware support for Dell server, storage.
  •  
  • Hardware and Software RAID configuration in Dell, IBM and HP servers.
  •  
  • Trouble shooting in computer Hardware and Software.
    • Internet and Network Troubleshooting.
    • Maintenance of LAN and WAN.
  • Trouble shooting in computer Hardware and Software.
  • Internet and Network Troubleshooting.
  • Maintenance of LAN and WAN.
  • Install Printer and Configure
  • Install Quark software and Remotely Resolved issues.
  • Installation & management of Symantec Endpoint Protection antivirus
  • Joining, deleting the system from domain according to the requirement
  • Accessing the user systems for troubleshooting using Dameware.netmeeting.RDP and MS Communicator.
  • Any Type of Trouble shooting in computer Hardware and Software.
  • Worked as a Network operator for managing labs containing 250 computers & LAN Printers, Laser Printers etc.
  • Responsible to maintain independently the entire site.
  • Trouble shooting in computer Hardware and Software.

PERSONAL PARTICULARS

Father’s Name               :           Ram Shobha Pandit

Languages Known      :           English, Hindi

Marital Status                :           Married/ Male

D.O.B                                 :           05/01/1978

Ready to Relocate        :           YES

Passport Number         :           P104972684