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Work History

Apr 2016Present

Support Manager

Aswar Tours (ExpressTravel - OyaTravel)
  • Delivering a support for Sub-agents that works with Aswar Tours company with Express Travel system.
  • Delivering the support for Aswar Tours branches. Fixing laptops - PC's, printers, internet and Ser Cameras.
  • Supporting OyaTravel backend system by communicating the software developers in India.
  • Improve customer service experience with Aswar Tours call center.
  • Training new hotel supervisors to communicate with hotel suppliers.
  • Handling complaints and queries (from customers and staff).
  • Call center supervisur.
  •  Oya-Travel Payment Gateway administrator.
Dec 2015Present

Chief Information Security Officer

Libyan Roots
  • Delivering  security services to clients in order to meet  ISO 27001 & PCI DSS requirements.
  • Conducting Penetration Testing, and vulnerability assessment operations on clients' networks, systems and datacenters
  • Developing and implementing a Vulnerability and Patch Management frameworks for clients.
  • Developing an Information Security Incident Management Framework.
  • Developing an Information Security Policy Framework for clients based on ISO 27001and customized tailored to client's needs.
  • Developing an annually Information Security Awareness program.
  • Perform a Security Assessment and analysis on client's infrastructure
  • Developing a Risk Management Framework based on ISO 27005, ISO 31000 and ISO 9001
  • Managing and maintaining security operations on Libyaroots' public website
Feb 2016Present

OWASP Chapter Leader - Tripoli Chapter The Open Web Application Security Project (OWASP) is a worldwide not-for-profit charitable organization focused on improving the security of software.
Apr 2016Present

Internal Auditor, ISO 9001

Geras Group

Quality Management System Auditor.

  • ISO Policy Framework development and review.
  • Maintaining compliance for customer's operations and procedures.
  • Internal Auditing of documentation and implementation of ISO 9001 for customers.
  • Helping clients in implementing  ISO 9001 and obtain the certification.
Jan 2014Oct 2014

Technical Support

Al-Basaer Co. for Medical Services
  • Technical support.
  • Delivering technical support to employees.
  • Fixing printers, Laptops, PC's and make sure that every computer is working properly.
Jan 2014Jan 2014

Data Entry

High National Election Commission Libya
  • Data Entry and archive.

Elections time only

Oct 2012Jun 2013

SMS Controller

Libo TV, Libo FM

as an employee at Libo TV, FM I'v Worked :

  • Technical Support.
  • SMS Controller.
  • TV Server Administrator.
  • TV Advertisement Control.
  • Website Administrator Libo.TV.
  • Head of SMS Control Center.

Training and Courses

MySQL online course

SQL Server online course

Security + course at Tripoli University

CCNA R&S 200 - 120

Self Study


Are Avalible when Requiest


Development / Environment Tools / Techniques / Softwares

In some Subjects that i study in college I've got some Skills to use some methodologies & software solutions such as:

  • ARIS Business Process Solutions Software, UML, Agile Methodologies, Waterfall Methodology.
  • Xcode,  Microsoft Office Programs, Teamviewer, VMware Workstation, Photoshop, Final Cut, Edraw business technical diagramming software.
Programming Languages


Swift, C#, VB.NET, PHP


SQL Server, MySQL, LiteSQL.

Search engine optimization, SEO



  • CoFounder & Editor of
  • "Hour of Code" Event Trainer Every Year at college of computer Technology, Tripoli.
  • Participated with "WAZER LLC" as a Data Entry to insert data to
  • Participated with Ministry of Youths and Sports to evaluate proposals that submitted to create a Website & Smartphone Application to this Ministry.
  • Youtube Podcaster for my own channel and blog.


  • Mobile Applications Development.
  • Operating Systems.
  • Cyber Security.
  • Apple Products.
  • Technology News.


Arabic – Native.

English - Speaking, Writing,