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Enthusiastic, self – motivated and seasoned professional with 10+ years of experience in various functions of HR. A post graduate in HR having hands on experience in Quality and Compliance management. Key areas of strength are HR operations & process execution, with focus on Quality controls, Risk & Compliance management. Recognized for the ability to network and sustain collaborative relationship with stakeholders, internal & external customers

Work experience

Nov 2011Present

Sr Lead


Key Responsibilities Background Verification and Risk Mitigation:

Currently accountable for end to end implementation of Quality and Background check processes at an Org level.

Understanding the client requirement and proposing checks as per the client MSA. Work closely with legal and regulatory authorities to ensure compliance to local laws & alignment of procedures accordingly

Responsible for managing BG check vendors & to ensure that the closure are within SLA & do a quality check on the vendor process and reports

Enabling smooth transition of new joiners into the company by anchoring fresher’s/ laterals induction & on-boarding programs.

Handling exit discussion on high Integrity concerns and counseling post discussions. Experienced in handling client audits

Responsible for identifying the need for automation initiatives & enabling enhancements towards simplifying all correlated processes

Responsible for implementing process related awareness sessions and partnering with delivery to understand and meet the business goals

Managing billing process for vendors end to end

Jun 2007Nov 2011

Sr. Associate


Account: Union Bank of Switzerland                                    (Aug 10 to Nov 11)

Ensure Wipro meets the Client’s Contract Management and Governance parameters i.e. review of macro level process, procedures, and operating practices that identify adherence to mandatory contractual obligations set by UBS.

Co-ordinate and Conduct training and certification programs across all levels

Train all process leads and managers on client specified operating procedures and norms

Drive Account compliance with regards to the below-mentioned parameters:

  • Risk Management
  • Legal and Compliance
  • Human Resource
  • Insurance & Accreditation
  • Security – Physical & Information
  • BCM & DR Planning for an Account of 850+ resources

Coordinate with all senior management and ensure that billing is completed well within the deadlines and billing is accurate and provide inputs regarding the same to BFM and Corporate HR team

As a Master Quality Analyst – Process Compliance

Enforcing Supplier Staff Confidentiality Management (SSCM)

Conduct process compliance audits designed to gauge process compliance, ensure adherence to client specific process mandates and provide feedback to outliers

Publish MIS and reports on process audits, compliance audits and Customer Surveys (CS) to the management on a weekly/quarterly basis

Publish Quarterly Relationship Report to the client based on which the status is provided to the organization

Background Verification and Risk Mitigation

Talent Acquisition                                                                                                          (Jun 07 to Aug 10)

Handling Background Verification machinery for lateral hires in the organization

Responsible for decisions on high Integrity concerns (Ombuds) on fake and fraudulent Employees in the Company. 

Conduct training and mentor new joiners for Talent Risk Management team

Handling exit discussion on Integrity concerns and counseling post discussions.

Regular audit of recruitment quality and process compliance for offshore, Onsite, contract and campus hires

Presenting trend analysis and implementing corrective measures.

Handled quality monitoring on hiring function wrt employee verification / selection of genuine candidates by the Recruitment team.

Initiating and analyzing the company credibility checks. 


May 2007

Post Graduate diploma in HR

Mount Carmel College, Bangalore

May 2006

Bachelor of Arts in History

Cotton College, Guwahati

Significant Achievements

  1. Awarded as the Engagement Champion in 2013 and 2014 in Infosys
  2. Honor award in 2014 in Infosys
  3. Best team award in 2015 in Infosys
  4. CM&G Audit – 3 consecutive “Green” Audits for all offshore and Onshore locations in Wipro
  5. Successfully completed the Interviewer Certification Program (ICP) in Wipro.
  6. Awarded ‘Feather in the cap’ for identifying fake HR interviews in Wipro.
  7. Designed (implemented), documented and a Walk-in and weekday interview process across location in Wipro

Other Achievements:

  1. National level swimmer
  2. Awarded ‘Best trainer of the year’ , Delhi Public School in 2006

Personal Details

Date of Birth: 26.06.1984

Sex: Female

Marital Status: Married

Languages Known: English, Hindi, Assamese,Bengali& Kannada