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Muneer Ali Kalwar

General Banking Officer at MCB Bank Ltd

Work History

General banking Officer

MCB Bank Ltd
Sep 2015till date
  • Mange New to Bank accounts and providing proper guidance regarding to procedures and requirements to new/prospective customers. Also responsible to cross sell various products offered by the Bank.
  • Interact with customers at the branch entrance / inquiring on their purpose of visit and guide them to the relevant desk accordingly for efficient service provision.
  • Resolve/reply the queries of the customers, maintain the customer complaints log book, continuous follow-ups and re-directing the customer to the concerned department for resolution of their queries to ensure the customer leaves the branch satisfied.

Assistant Manager (Retail Banking Officer) Khairpur Mirs Branch

Habib Bank Ltd
Nov 2010Aug 2015


Computer System Engineering

Mehran Unversity Of Engineering & Technology Jamshoro, Sindh Pakistan
Jan 2006Apr 2009


Key Competencies & Skills
  • Provided excellent customer service.
  • Customer satisfaction.
  • Solution implementation
  • Decision making.
  • Troubleshooting.
  • Dependable and truthful
  • Ability to keep calm under pressure.
  • Having the ability to work accurately.
  • Relationship management.
  • Excellent negotiating skills.
  • Comprehensive understanding of client confidentiality.
  • Thorough understanding of banking procedures
  • Ability to motivate subordinates.


· Will be furnished on demand.