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Summary

3

Work experience

Jul 2011Present

Hotel Manager

HOTEL MANAGER Performance Management Responsible for maintaining visibility with guests at all times, and for assisting to run a hotel that has 150 guest rooms and suites, 15 conference rooms, 2 Hotel Operations restaurants, a lounge and a heated indoor pool. Restaurant Management Duties Using hotel resources to maximize guests' satisfaction & optimize revenues. Food & Beverages Representing the hotel in the market place ant develop relationships with key accounts. Business Administration Analysing statistical information and drawing conclusions from it. Developing and implementing staff training programs. Event management Ensuring the accurate and timely submission of payroll data to the corporate office. Continuously developingthehotels brand. Attending tourism trade fairs and exhibitions. Providing the hotel owners with regular reports on the hotels operating objectives and fiscal performance. Aggressively managing all the independent revenue and expense areas to

Education

20032006

B.A

University of Birmingham
20022003

Diploma in Business Studies

Central College Birmingham