Download PDF

MOhammed iBrahim

Work History

6th of july 2015Present

Customer Service

Vodafone UK

I worked as a customer care representative .. and i got promoted to be a floor support and to be a member of the complains department

january 2014September 2014

Customer Service

Vodafone Directory Assistance

I worked for the VDA department which stands for vodafone directory assistance




Faculty Of Commerce ( English Section ) Cairo University


I have started in level 4 and i've taken 3 levels " 4 - 5 - 6 "



  1. Project Management
  2. Marketing
  3. Public Relations
  4. Negotiation
  5. Human Resources
  6. Microsoft Excel
  7. Event Planning
  8. Soft Skills
  9. Time Management
  10. Web Design
  11. Entrepreneurship
  12. Finance
  13. Communication
  14. Microsoft Word
  15. Creative Concept Design
  16. Ability to work in a team structure

  17. Ability to make decisions and solve problems

  18. Ability to communicate verbally with people inside and outside an organization

  19. Ability to plan, organize and prioritize work