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Work History

Jan 2015Sep 2015

Customer Service Representative

Xceed Egypt for Outsourcing

- provide service to customers and answer their questions and inquiries via phones       to determine problems in queries.

- Provide customer service by responding to the needs of the customers.

- Build customer loyalty by follow-up of customer calls

Dec 2012Dec 2013

Sales & Marketing Representative

Al-Bostan Company for electricity

Work as marketing representative at Delta area for the company.

- Dealing with orders to my district

Aug 2013Sep 2013

Operation Trainee

National Bank of Egypt (NBE Kafr El-Zayat branch

Trainee as operation agent: worked on account system for the branch.

Dec 2009Feb 2011

Regional business manager

Onbux.com, Brazil 

- Moderator

  Supervising the participation of members and classified according to membership types.

- Regional business manager

   marketing vision and mission of the company and its ability to publish advertisements.

Jun 2011Present

Executive Director

El Nasr for fattening farm cattle

-established my own farm for fattening cattle.
-Developed based fattening system reduce the cost of allowing an increase of income
-Regular monitoring of the health and cleanliness of the place to ensure increased production.

Education

Sep 2009Jul 2013

Bachelor of Accounting ( English section )

Faculty of Commerce Tanta University

Training

Aug 2013Aug 2013

Retail Banking course

EBI (Egyptian Banking Institution)
Apr 2012Apr 2012

BUE
Nov 2010Nov 2010

Leadershiptraining

AUC
Mar 2010Apr 2010

Presentation training

Dale Carnegie Training Center

Volunteer work:

      ENACTUS Tanta University –Non profit organization- (formally SIFE) (2009-2013)

  • Team player in hand craft project ( 2009 – 2010 )

              - Identified and classified the suitable target of project.

              - Created the best technique that used to achieve the main goals of project.

              - Supervised on marketing process that provides the best benefit to the owner.

  • HR manager at ENACTUS Tanta University ( 2010 – 2011 )

        - Planned and achieved an effective recruitment that reach to all students in university.

        - Created active team sheet that provide a fairly counter worked hours.

        - Handled the communication and problem between members wisely and ensured that   
          did not make bad effect.

  • Fundraising manager ( 2011 – 2012 )

         - Achieved the first marketing promotion in the team.

         - Recorded (6000 EP ) as a year budget to the team.

         - Created and achieved Juhayna project (Drink Healthy, Stay Healthy) at students of
              schools in Tanta.

         - Presented Juhayna project to the company committee at special competition

              and win ( 1000 EP ) as grant.