Muhammad Ismael Ahmad

  • Heliopolis, Cairo
Muhammad Ismael Ahmad


Work experience

Work experience
2014 - Present

Technical Support Advisor

raya contact center
  • Provide first line support to customers.
  • Redirect or escalate support requests to the appropriate person or team as required.
2010 - 2013

Web Developer

zahran group
  • Ongoing ASP.NET web development utilizing C#. Developed the front end using ASP.Net.
  • Designing and developing the database and wrote stored procedures for SQL Server 2005.
  • Analyzing and Reconstructing internal content management system (CMS) and integrated it with company’s web application.
  • Assisted in the creation of technical design and documentation for the new and existing web applications.
2008 - 2009

Web Developer


Remote Internet Voting

  • Designing, developing, and implementing an Internet voting system.
  • A Two-way factor authentication has developed to protect voter privacy and entire voting process.
  • Technologies were used: ASP.Net 4, ADO.Net, SQL Server 2008, and SmartDraw

Computers Sales Shop

  • Online shopping with many selection of electronic such as: computers, slate, and hardware.
  • Technologies were used: C# 4, ASP.Net 4, ADO.Net SQL Server 2008, and SmartDraw

Hotel Reservation System

  • Browse hotels information and find best price on hotel for all budgets.
  • Technologies were used: C# 3.5, SQL Server 2005, and ADO.Net



Computer Skills

Programming & Database

  • Object-Oriented Programming using .Net Framework.
  • C#, ASP.Net, ADO.Net
  • Designing and Developing Database Solutions using MS SQL Server Database (2005, 2008).
  • Oracle Database 10g
  • Bash Shell Scripting

System Administrator

  • Linux Operating System.
  • Linux System Administrator I
  • Linux System Administrator III
  • Linux System Administrator III
  • Microsoft Windows (XP, Vista, 7) Operating System.

Security Services

  • Ethical Hacking & Security Assessment.
  • Computer Forensic Investigator.
  • Web Security.


2009 - 2014

Master's degree

Arab Academy for Science, Technology and Maritime Transport

Master of Science (M.Sc.) in Information System

2002 - 2006

Bachelor's degree

cairo academy

Bachelor's degree of Management and Information System

List of Publication(s)

Mohammed Ismael Ahmed, Dr. Mohammed Abo-Rizka. "Remote Internet Voting: Security and Performance Issues." In Internet Security (WorldCIS), 2013 World Congress on, pp. 60-68. IEEE, 2013. London, UK.


  • Arabic: Native
  • English: V. Good
  • Deutsch: Elementary


2011 - 2013



Certified Ethical Hacker 

2011 - 2013



Computer Hacking Forensics Investigator