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Muhammad Hafiz Bin Abdul Hamid


All the knowledge, skills and experiences that I had gained from my previous and current workplace can definitely help me to serve your company better. Besides that, I also assure you that I am a fast learner and that I can adapt to the environment of your company. Furthermore, with the right training, opportunity and trust, I can promise you that I will become one of the valuable employees you would have.

I can work well with people in different level of authorities as well as to adapt and change accordingly to the work environment and demands. I am also able to work extra hours and under minimal supervision or pressure in meeting datelines and targets whenever I required doing so.

Work experience

Jan 2016Present

Executive Employee Relation & Services (HR)


Nature of business is Education.

  1. To maintain effective working relationships with other departments, internal and external agencies and to investigate and respond to disciplinary matters, assigned complaints; counseling,  investigates internal and external complaints/grievances/inquiries in order to ensure consistency in employee relation understanding. 
  2. To assist the Head of Section to represent the Institute in legal hearings on labor issues and with labor governing bodies and to monitors overall disciplinary actions of the staff and to prepare  material and suggesting grievance procedures and labor law and to ensure consistency of the interpretation of legal rules and regulations, relevant authorities guidelines and regulations and human resources policies and procedures in order to take appropriate action when necessary. 
  3. To analyze, develop, review and expedite action of  the process and policies of employees matters pertaining to attendance and leave matters which require monthly submissions by departments and  centralized data and report in Human Capital Management  in order for proper monitoring and record under Leave Management System. 
  4. Administer payroll processing in the HRIS through input of staff data and production of relevant reports, to ensure accuracy of monthly payroll and financial institution’s payment and compliance with government regulations payments in order to ensure that is in accordance with the rules and regulations and zero defect.Maintain and ensuring that all compensation and benefits matters including medical benefits, hospitalization, insurance matters and guarantee letters are properly organized and handled in order to assist staffing in all related matters related to compensation and benefits.
  5. To administer & monitor training applications process and produce proper documentation in order to ensure the smooth running of companywide training activities. To approve the schedule programs, provide logistics support and liaise with vendor in order to ensure all programs are implemented. 
  6. To administer & monitor applications for training schemes and obtain required approval in order to upgrade staff qualification and skills.
  7. To provide information on requirement of training schemes. To ensure all HRDF requirements are fulfilled, all HRDF claims are being submitted and monitored, compiled for the development policy and procedures and proper recording is performed in order to manage the fund effectively and according to procedures.
  8. To ensure all required information and details pertaining staff development and career development scheme are being fully assisted  in order to ensure smooth running of all requirements according to the development policy and procedures.
Apr 2012Dec 2015

Admin Assistant


Nature of business is Chartered Accountants.

  1. My job description is  Admin Work such as draft report, signing to client and final report for Audited Report, creation of new/existing accounts, termination of client/customer and update of Customer Billing, receivable and payments into the system as well as ensure proper maintenance of file and record(i.e; update information into the system), client/customer's enquiries relating to imperfections on documents or verifications, handle filing of office documents and maintain appropriate filing system at all times and lastly perform other related duties as assigned by management and superiors.
Apr 2008Mar 2012



Nature of business is Banking.

  1. My job description is process and check receivables/payables factored by existing clients payments(i.e; cheque, bank in slip, telegraphic transfer, internal transfer and branches' collection advice memo),  verification on invoices/certificates factored receivable and payments into the system as well as ensure proper maintenance of file and record(i.e; update information into the system), monthly client/customer statements ageing reports for distribution to clients, sort current/post-dated cheques in accordance to maturity date, sort and send manual official receipts counter LONs and denotification letter to client/customer, prepare and update bank charges details, balancing for total daily collection, summary of dishonored cheque and replacement of dishonored cheque list, Handle creation of new/existing accounts termination of client/customer and update of Customer Credit Limit Card and also to handle reconciliation of current account, ensure prompt update for monthly new creation for BNM-CRIS/CCRIS reporting, attend to client/customer's enquiries relating to imperfections on documents or verifications, handle invoice discounting included compute overdue interest/rebate, update charges and repayment, prepare reconciliation and send the manual statement.
Sep 2006Mar 2008

Card Issuance Assistant


Nature of business: Credit Card Processing.

  1. My job description is check/verify customers' details from application form prior to card printing, key in customer's data into system prior to card printing process, handle printing machine and overview the card printing process to make sure print machine running smoothly during the card printing process customer details with printed credit card to make sure the right card send to the right customer during the packing process and packing credit cards accordingly to the issuance bank for the delivery process.
Mar 2005Aug 2006

Temporary Clerk


Nature of business is Banking.

  1. To Checked/verify customers' details from application form, key in customer's data into system and check customer eligibility.
  2. To assist executive to do balancing sheet every month.


Feb 2017Apr 2017

Professional Human Resources Practitioner 

Asia eUniversity

Level 2 - Certified

Jun 2008Jul 2015

Bachelor of Science in Human Resources Management


C.G.P.A : 2.94


Sijil Tinggi Pelajaran Malaysia


Sijil Pelajaran Malaysia



German Malaysian Institute

Name : Mr. Mohamad Hafizudin B. Mohsain

Position : Head Of Section 

Mobile No : 013-492 2611

Office No : 03-8921 9028

Email :

Peter Chong & Co

Name : Ms. Akmariah Bahara

Position     : HR & Admin Executive

Mobile No. : 018-283 1009

Office No.   : 03-2181 7447

Email          :

AmBank (M) Berhad

Name : Mohd Helmi B Ahmad

Position     : Senior Manager

Mobile No. : 016-263 2476

Email          :