Muhammad Bhatti

  • Beaverton OR

Customer Centric & Sales Oriented

Summary

I am a results and goal-oriented leader with the demonstrated ability to influence diverse, cross-functional groups and meet critical deadlines in a fast-paced environment. I thrive in environments where I can analyze and problem solve while developing and creating new ideas and processes. I enjoy cultivating relationships to compliment my abilities and boost productivity while innovating and fostering the development of new ideas and technology. My cross-functional background includes experience across a ranges of businesses and industries. My particular passion is for business development; focusing on the growth and development of a brand or company while managing operations and Business strategies. My experience has resulted in a wealth of technical and sales experiences, a continuous need to adapt and change and the ability to maintain effective relationships.

Work History

Work History
Dec 2014 - Present

Assistant Manager

International Food Bazzar
  • Set standards and model behavior for optimum customer service
  • Recruit, train, develop and motivate your employees
  • Promote International Food Bazzar to your customers and community
  • Maintain a great rapport with employees, sales people, and customers
  • Hire, manage, and train 4-6 employees
  • Tripled online and instant lottery sales through maintenance and promotion
  • Complete a daily cash report and bank deposit
  • Increase retail sales by promoting new products, maintaining stocked shelves, up-selling, and cross merchandising corporate experience
Dec 2013 - Present

Assistant Manager

Apna Bazzar
  • Manage front-end operations with a high commitment to sales and superior customer service.
  • Mentor motivates and led a diverse work force. Control expenses, inventory, cash, sanitation and safety,
  • building and equipment maintenance, and proper record keeping.
  • Oversee store operations, supervise employees and manage inventor
  • Develop successful sales plans to grow your store's profitability
  • Implement new product lines and create strategies to introduce and promote them to our customers
  • Set standards and model behavior for optimum customer serviceReason For Leaving Previous Employercorporate experience
Feb 2013 - Nov 2014

Staff Member

Popeye’s Louisiana Kitchen
  • Took orders and entered data into the POS system. Helped to maintain cleanliness. Assisted other team members.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Communicated clearly and positively with coworkers and management.
  • Handled currency and credit transactions quickly and accurately.
  • Followed procedures for safe food preparation, assembly, and presentation. 
  • Resolved complaints promptly and professionally.

Education

Education
Sep 2014 - Present

Associate Degree

Portland Community College
Sep 2015 - Jun 2018

Supply Chain Management

Portland State University

Skills

Skills

Supervisory Skills

  • Able to lead others in high-demand situations
  • Coaching, guiding, or tacking
  • Delegating tasks or responsibilities
  • Demonstrated leadership
  • Evaluating performance, programs, processes, or events
  • Group facilitating, managing group interactions
  • Planning, budgeting, goal setting, or scheduling
  • Proven leadership and organizational abilities
  • Strongly committed to team-building and staff development
  • Team leader with a proven ability to train, supervise, motivate, and evaluate customer service representatives.
  • People oriented; enjoy working directly with customers and the general public.

Multicultural & Diversity Skills

  • Culturally sensitive and internationally traveled leader
  • Experienced in successful management of diverse groups of people
  • Proven adaptability to differing cultural and business environments
  • Ability to talk and conduct business in English, Spanish, Urdu, and Indo

Teamwork/Team Player skills

  • Possess strong commitment to team environment dynamics with the ability to contribute expertise and follow leadership directives at appropriate times
  • Thrive in a team environment and work well with others
  • Enjoy working as a team member as well as independently
  • Team leader and team player

Problem Solving Skills

  • Combine patience, determination, and persistence to troubleshoot client issues
  • Dynamic, results-oriented problem solver
  • Easily understand and solve technical problems
  • Handling complaints from parents, clients, customers, or citizens
  • Skilled at evaluating options and generating solutions
  • Strong problem-solving and analytical skills
  • Troubleshooting equipment or situations

Strong  Communication Skills

  • Excellent written and verbal communication skills
  • Confident, articulate, and professional speaking abilities (and experience)
  • Empathic listener and persuasive speaker
  • Excellent presentation and negotiation skills
  • Speaking in public, to groups, or via electronic media

Extra Curricular Activities

  • I volunteer at a cricket academy which teaches young students in elementary and middle schools how to play cricket. 
  • I play cricket for a club named Beaverton Hawks.
  • I have played sports all my life, so love working with a team and using teamwork to finish a project and any work in general.