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Muhammad Amir Aizat Bin Ruslan

  • No 14 Jalan Damai Indah 5, Taman Damai Indah 56000, Cheras Kuala Lumpur Malaysia - 19-04-1992
  • 017-848 3062


Seek to work in an environment that will challenge me further while allowing me to contribute to the continued growth and success of the organization. Look forward to working with a company that promotes quality products and services.Besides, i want to further my professional career with a world class company

Something About Myself

A highly-motivated, productive and customer-focused team player with strong communication, interpersonal, organizational, time management, analytical and problem solving skills.  Reliable and dedicated with the ability to grasp and apply new procedures quickly, organize and prioritize tasks to meet deadlines and adapt readily to new challenges.


Sep 2011Jun 2014

Degree in Social Sciences and Humanities ( Development Of Science)

National University of Malaysia
Jun 2010Jun 2011


Negeri Sembilan Matriculation College
Jan 2008Dec 2009

Sekolah Dato' Abdul Razak

Work experience

Oct 2015Present

Customer Relations

IKEA Cheras
  • One of the build up team in IKEA Cheras
  • Attend customer regarding goods to exchange and return
  • Resolved issues about home deliveries and oversold product
  • Ensure the store is safe and secure environment at all time
  • Prepare monthly reports regarding Oversold cases and MPU
  • Train Co-worker (Cheras and Tebrau) regarding SP55 Navision system
  • One of the super user for IKEA E-Commerce Project at IKEA Cheras 
Jun 2015Sep 2015

Account Assistant

Rakyat Holdings Sdn. Bhd.
  • Handle payment voucher
  • Handle tax payment for all Bank Rakyat branches in Malaysia
Nov 2014Jun 2015

Park Crew

District 21, IOI Mall Putrajaya
  • Do briefing regarding on the safety 
  • Do a rescue if there have any accident occur
  • Make sure customer have a great experience in District 21


SP55 - Microsoft Dynamic NAV
Statistic Package Science Social (SPSS)
Geographic Information System (GIS) Software - ArcView


Malay :: Native

English :: Fluent


Nur Azimah

Exchanges and Returns Team Leader

IKEA Cheras


Julian Kong

Easy Buying Manager

IKEA Cheras